Hello,
I hope this is the right forum and I apologize if I get to lengthy. Here goes...
We bought a new 2013 CX-9. About six few months later I was driving it and a car jumps out and I hit him going about 40 MPH. Totally his fault, fortunately no one was hurt. Insurance paid about $18,000 to have it repaired - it should have been totaled.
Now, during the summer months, when it is very warm, the A/C blows hot air and has a chemical smell. Additionally, on some occasions (even when the a/c is not on) and you are moving slowly, the car will randomly jerk forward - I cannot reproduce it but it definitely happens.
We have been back to the dealer several times to have this fixed (they had the car for over 50 days total), have tried to pursue lemon laws (can't really because of the accident) and now we are stuck with a car that doesn't work properly and will have to take a loss on. Our attorney says to just take the loss and move on.
Frustrated with this and being a a computer developer (but know only basics of cars) I decided to get the OBDLink bluetooth adapter in the hopes of logging something for proof. But I am in over my head with that. It's cool but I don't know what to make of the data.
Do you have any advice on they best way to proceed with this? We actually like (liked) the car and it is beyond upsetting that this happened. Plus the dealership has been nasty and incompetent.
Thank you.
I hope this is the right forum and I apologize if I get to lengthy. Here goes...
We bought a new 2013 CX-9. About six few months later I was driving it and a car jumps out and I hit him going about 40 MPH. Totally his fault, fortunately no one was hurt. Insurance paid about $18,000 to have it repaired - it should have been totaled.
Now, during the summer months, when it is very warm, the A/C blows hot air and has a chemical smell. Additionally, on some occasions (even when the a/c is not on) and you are moving slowly, the car will randomly jerk forward - I cannot reproduce it but it definitely happens.
We have been back to the dealer several times to have this fixed (they had the car for over 50 days total), have tried to pursue lemon laws (can't really because of the accident) and now we are stuck with a car that doesn't work properly and will have to take a loss on. Our attorney says to just take the loss and move on.
Frustrated with this and being a a computer developer (but know only basics of cars) I decided to get the OBDLink bluetooth adapter in the hopes of logging something for proof. But I am in over my head with that. It's cool but I don't know what to make of the data.
Do you have any advice on they best way to proceed with this? We actually like (liked) the car and it is beyond upsetting that this happened. Plus the dealership has been nasty and incompetent.
Thank you.