Anyone take thier MSP in for the 10k mile tune up?

[kevducridr]

**** them. They give me s*** for my stupid turbo timer and boost gauge anwyays. So i dont even care about my stupid pussy ass warranty anymore anyways.

(rofl) Funny. When I was service writing, I always considered my customers with this kind of stuff as enthusiasts who actually gave a damn about their cars. NOT as punks who trashed their cars. (dunno) But I suppose I am different than most. lol

Having worked in the auto-biz for some time, as long as you keep your receipts for your maintenance type activities, ie oil changes, sparkplug changes, tranny fluid changes, etc., etc., etc. you will be good to go even if you do it all yourself. UNLESS, you really were abusing the car, in which case you should be a "man or woman" about it and take responsibility. I still take my cars into the dealer for the factory oil filter while supplying my own oil (Mobil 1), because if you take two filters (one aftermarket and one factory), cut them apart and inspect them. You will see the difference in the spec between the two. Try it sometime for yourself. (omg) Really if you have access to tools, lifts, jacks or anything else, there is nothing wrong with doing your own maintenance. Just remember to keep all your receipts and that nothing that you do to a car unilaterally voids your warranty. If something you do to the car causes a failure, then your ******.

 

[girth]

Keeping the receipts for F-ing oil changes is BS. There's no way in hell I'm going to hang on to all of my filter and oil receipts until my warranty is over - I have to much s*** laying around as it is. Besides that, a receipt means nothing - it means you merely purchased the stuff, not installed it or did it correctly or anything - so a receipt proves NOTHING. The fact that stealers tell you to "hang on to them" shows how royally F-ed up their thinking is.

 

[kevducridr]

Keeping the receipts for F-ing oil changes is BS. There's no way in hell I'm going to hang on to all of my filter and oil receipts until my warranty is over - I have to much s*** laying around as it is. Besides that, a receipt means nothing - it means you merely purchased the stuff, not installed it or did it correctly or anything - so a receipt proves NOTHING. The fact that stealers tell you to "hang on to them" shows how royally F-ed up their thinking is.

Good luck later in life my friend when you need to keep all kinds of paperwork. Try a filing cabinet or expandable file. (evil) And its not the dealers line of thinking, it is Mazda's. Think about it, they are trying to help you out. But if you can't see that I don't know what to tell you. Let me also say that NOT all dealers are created equal, this is a known fact. Don't generalize unless you want to be generalized.

 

[girth]

Good luck later in life my friend when you need to keep all kinds of paperwork. Try a filing cabinet or expandable file. (evil)

That's why I don't keep them - I already have enough s*** lying around with tax papers, insurance, bank statements, etc. There's no point in keeping POINTLESS paperwork around just because somebody tells you it's a good idea. A receipt for purchase of oil/filter is worth about the same as the TP I used to wipe my ass with this morning.

 

[2K3 MSP]

**** them. They give me s*** for my stupid turbo timer and boost gauge anwyays. So i dont even care about my stupid pussy ass warranty anymore anyways.

(werd) That cool Service manager got fired from my dealership last month. I'm at 30K, and I'm not going back. With all the stuff I have done, they'll laugh me out of that place I can take care of that stuff myself anyways.

 

[kevducridr]

A receipt for purchase of oil/filter is worth about the same as the TP I used to wipe my ass with this morning.

Now there is the first positive idea I've heard from you. Wow, a solution to the shortage of toilet paper. I can't believe I didn't think of that. (thumb) j/k, To each his own. Goodluck.

 

[spacemonkey]

Thanks KEvducidr...I will note to buy Mazda certified oil filter next time I change my oil. I wish you were my service manager at my local dealer. I currently use wahtever they have at autozone...STP or K&N.

My adivice is if you are going to bring your car to a dealer....Try to find a Mazdaspeed certified dealer...cuz it seems like ther service guys know there stuff. My opinion is there should be no reason to void warrenty for stuff that monitors your car.

 

[kevducridr]

Thanks KEvducidr...I will note to buy Mazda certified oil filter next time I change my oil. I wish you were my service manager at my local dealer. I currently use wahtever they have at autozone...STP or K&N.

Thanks, I hope this isn't sarcasm. I am dead serious about the filter thing, try it sometime. (RTM) No one could pay me enough to be a service manager, let alone be a service advisor anymore. Too many cry babies and whiners and those who can't take responsibility for their actions to deal with. It overwhelms the number people you like to help and get a good feeling from helping. It is a real shame, cause I like helping people, but some just can't or won't help themselves.

Thats why I got the corporate gig in the sky at Toyota. NO MORE RETAIL FOR ME!!!! (nana)

 

[spacemonkey]

No its not sarcasm....im serious. Thanks its nice to talk to a former service manager to get into the mind of a dealer. I seriously did not know there was a diffrenc..expect for K&N oil filters. I still have no clue why they charge so much for sythetic oil change. I had nothing but bad experience with my service department but im gonna try across town...heard there is a service manager that is really cool.

Our service guys are clueless...didnt know about the reflash or waht it does (service manager). They denied that the reflash ever existed until someone printed out a email from Mazda. They told my friend it was turbo lag when he first complained about the hesitation. I asked about advancing the timing and will it lean out the mizture...thus will it get better gas milage. The guy didnt have a clue.

 

[kevducridr]

Yes, unfortunately that kind of behavior makes all dealers look bad. That is not customer service IMHO. You have to at least check into the customers concerns before casually dismissing them as "just another dumb customer" type of complaints. I used to tear my techs asses for brushing off stuff like that. I would make them take me or the customer for a ride personally to verify the concern. If I or the customer wasn't satisfied with the result, the service manager would get involved. My CSI (customer satisfaction index) for Nissan was usually the highest in the metro detroit area out of Nissan dealers. I also wrote Mazda on the side. Its no different than going into a Mcdonalds somewhere and getting bad service, I don't stop going to McDonalds in general, just that one.

My suggestion is to look around to see if you can find one you like and trust. The "**** dealers" mentality is a bit short sited in my opinion, without them you wouldn't be driving that bitchin Mazda!!! Some of them have the prototypical aholes that I hated working with and would make me want to lay the smackdown on them for things that they said and did to customers. Well enough of this, good luck. I hope you can find a dealer you can like, if not pick up a service manual and educate yourself. (thought)

 

[spacemonkey]

Yeah, thats why im going across town. Some MAzdaspeed guys say that there is a british guy that works at Corey Fairbanks and says he really knows his stuff. Even told a customer to do the basic gauges and Turbo timer. I say if this is true hes gonna be seeing alot of business from the MSP guys. I just feel bad for guys who dont have a choice...only one dealer in town.

But I hate how Mazda is so parinoid about warrenty stuff...we have absolutely no backing from Mazdaspeed North America. For example at Bod Dance Dodge in Orlando, they have a paper/contract saying they will warrenty any mods on the SRT-4 as long as its a "repitable" company (I assume mopar, turboXS and stc are the repitable companies he talks about). My buddy who just bought a electric blue SRT-4 showed me that paper. The catch is they decide on what is a repitable company and they install the parts at the dealer. They almost are telling you to mod your car for performance. I just wish we had that kinda support from MAzda. I mean what does SRT stand for? isnt it something liek STreet Racing Tech? Sometimes I wish MAzdaspeed would offer stuff for our cars with warrenty like Mopar, Scion and Nismo...common I thought they would have catched on by now.

 

[kevducridr]

My tech said the same thing, put a turbo timer on that thing. lol I would say the reason for the backing would be that Dodge and Ford and soon to be GM are trying hard to jump on the "Import Tuner" bandwagon and will do whatever they can to do it. Toyota, Honda, Mazda and the rest of the Japanese companies ARE the "Import Tuner" market. Different reasons and business philosophies my friend. Personally, with my bikes and my car. I have always been of the mindset that if I **** it up tricking the thing out, its on me. If it is a legitimate warranty (manufacturing defect) concern then push as hard as you can to get coverage. But any manufacturer whether its cars or toaster ovens will only warranty what they SELL you. There is nothing wrong with that. On the other side if a dealer damages your car THEY are responsible, NOT Mazda for repairs because Mazda made the car not the repair or the dealer. That isn't a warranty issue, its a dealer issue. Well I hope this helps you understand. I know some will scoff and moan about my opinion, but I don't work at a dealer anymore. Like I said before, I'd be the first to condemn bad service, anywhere it happens.

 

[unwrittenLaw]

my 15K service was only like a hundred bucks, not two hundred...but i provided Mobil 1 not their crappy oil...

 

[mspdfreak]

I think it's pretty obvious that for many posters here, it is their first time dealing with a dealership. They are all that way, newbies!

And to the person who says he "doesn't have time for that paperwork B-S", wait until you sell your car. When a potential buyer asks ""do you have your service records?", I guess you'll just have to tell them "Nah, I think the only purpose of paperwork is to wipe my ass with it."
Idiot...

 

[Dexter]

I think it's pretty obvious that for many posters here, it is their first time dealing with a dealership. They are all that way, newbies!

And to the person who says he "doesn't have time for that paperwork B-S", wait until you sell your car. When a potential buyer asks ""do you have your service records?", I guess you'll just have to tell them "Nah, I think the only purpose of paperwork is to wipe my ass with it."
Idiot...

what if you never plan on selling?

i

 

[txmzdspd2gen]

so i guess either you do the checking yourself and have another shop do the alignment for you at least till the 30k comes in...Got other two mazdas and most of the one one the list didnt even do...i have to re inspect the whole thing and complainbefore they do...i think they just put those things to make you think its worth what evers the cost they ask of you....imagine charge you for fillin up your liquids (radiator,washer etc.) when i got my speed its not even top off yet so they owe me..haha

 

[yashooa]

my 15K service was only like a hundred bucks, not two hundred...but i provided Mobil 1 not their crappy oil...

I didn't pay a damn dime.They did it for free when the car was brought to the dealer for repair. I was at 30k miles when they towed it in but never the less I would not spend 19k on a car with an extended warranty and then pay them to give it a checkup.

 

[Tex]

I also wrenched and wrote service for dealerships, mostly GM, and was a service manager for a Toyota dealership. We LOVED those 30,000 mile checkups, they were such easy money. I did all the lube/check/inspect stuff when the car came to me, but most of the people I worked with just changed the oil and the plugs, drove the car to get some breakfast or lunch, and parked it in the back of the lot for the rest of the day.

GM dealerships charged $285.00 for this service, and the list of stuff to be done to the car was two pages long. The only thing actually replaced, though, was the oil, filter, and plugs. The service writer made a lot of money, and the mechanic got to flag like 5 hours or something, for 30 minutes of work.

 

[funnylittlman]

^---- That REALLY pisses me off.

From now on I'm doing my own s*** and I'm gonna document it all

*edit*

I just looked up the prices for the :

15K - $220
30K - $440

 

[funnylittlman]

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