36k Mile Warranty on CX5 almost up - TomTom a little whacky sometimes

[chinq6t]

should I bring it in for them to check it out?

Often times the GPS does not detect my current location and is at a standstill so I'm unable to utilize navigation. It gets back on track after a while but still inconsistent. I've updated the TomTom software maybe 4 months ago or whenever the last update was but I don't think that's the cause. Is this something many others are experiencing?

The UI is bad enough but a simple navigation unit acting up? (bang)

 

[NorCal_MP3]

So you have the 10.854 update. Otherwise you are not up to date.

 

[halfast3]

Posted this on another thread a few days ago:

Had similar problems with the Nav locking/unable to find satellite. Went in for first service yesterday and they "performed bulletin 09-020/14" which seems to have solved the problem. Will repost if there are any further issues​

(dunno)

 

[Kedis82ZE8]

That is actually the 10.854 update. This is an update you can do at home using the Tom Tom Home Software.

=============

TSB: 09-020/14

MULTI-MODEL - TOMTOM NAVIGATION FUNCTIONALITY CONCERNS AFTER MSP42

BULLETIN NOTE

This bulletin supersedes the previous bulletin 09-020/14 issued on 04/07/14 and 04/29/14. The APPLICABLE MODELS, DESCRIPTION, REPAIR PROCEDURE, and WARRANTY INFORMATION have been revised.

Changes are noted below in Red.

APPLICABLE MODEL(S)/VINS

2013-2015 CX-5 vehicles (with factory or dealer installed TomTom navigation)

2013-2015 CX-9 vehicles (with factory or dealer installed TomTom navigation)

2013 Mazda3 vehicles (with factory or dealer installed TomTom navigation)

2014-2015 Mazda6 vehicles (with factory or dealer installed TomTom navigation)

DESCRIPTION

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 10.854 or later).

 

[rickprins]

I had the same issue recently. I pulled the SD card and updated TomTom. That fixed it.