Search results for query: ghost touch

  1. RedBaron

    Infotainment system sometimes just scrolls on its own

    Yep. "Ghost Touch". See this: Mazda Infotainment Settlement ...and this was my experience (note that the screen itself - which is the primary cause - is NOT part of the settlement: https://mazdas247.com/forum/t/ghost-touch-screen-replacement-at-dealer-anyone-get-charged.123883904/
  2. ADS-B

    Infotainment system sometimes just scrolls on its own

    You have what is called ghost touch. I've had it on my previous car and fixed it by replacing the monitor.
  3. RedBaron

    Ghost Touch screen replacement at dealer - anyone get charged?

    Went to get an oil change today and told the service guy that we had the ghost touch issue and I showed him the class action card we got. He said that was no problem and they'd done a bunch already, but that Mazda wanted to charge a $50-100 co-charge. I thought the whole point was that this...
  4. RedBaron

    Mazda Infotainment Settlement

    Just as an update. In my case the dealer swapped out the screen on our 2019 for a $75 'donation'. More, including a scan of the info on the ticket, here: Ghost Touch screen replacement at dealer - anyone get charged?
  5. R

    Touchscreen option not shown on Mazda CX-5 2025 Saudi Arabia

    ...are stopped or using CarPlay or AA. I personally don't use the touchscreen in my CX50 Hybrid or my 19 CX5. In fact the 19 CX5 came down with a bad case of the ghost touch so I just pulled the unit and disconnected the ribbon cable that supports the touch screen. I always just use the jog...
  6. T

    Ghost Touch screen replacement at dealer - anyone get charged?

    It is absolutely TERRBILE that they excluded the screen considering I feel that the ghost touch issue eventually would have a detrimental effect on the screen causing it to fault as well. Considering the main fix has been to CUT the damn touch cable.
  7. R

    What have you done to your CX-5 today?

    Did the ghost touch repair. (disconnected the ribbon) and put new panels over the scratched piano black on the center console and door cards.
  8. RedBaron

    Ghost Touch screen replacement at dealer - anyone get charged?

    No, it's the screen itself that's at fault. The touch sensor goes bad and so registers random 'touches'. Others that have fixed theirs themselves have replaced either the whole screen, or just the touch sensor on top of the screen. In fact, if you look at my ticket above, the only part the...
  9. ADS-B

    Mazda teasing all new 2026 CX-5!

    Ghost touch. Haven’t seen it posted yet. I can only imagine someone’s frustration with a problem like this on a touchscreen enabled while driving.
  10. kendel7

    What have you done to your CX-5 today?

    Is that an actual plastic replacement or some adhesive-backed decal?
  11. J

    Issue with Infotainment Screen Replacement

    Yes, the whole piece that sticks up out of the dash. Installed it yesterday and twice now it has acted like it has the ghost touch. Thinking about returning it.
  12. RedBaron

    Audio system issue

    Search for "Ghost touch" in the forums. You'll find plenty of info. There was a class-action suit and Mazda has extended the warranty for 2 more years to replace the screen. You'll need to go to your dealer.
  13. J

    Issue with Infotainment Screen Replacement

    Hello, Just bought a new to us 2018 cx5. The touch screen had the “ghost touch” issue so I bought a replacement from Amazon. Installed it but the touch part only worked in one very small spot. Figured it was bad. Ordered another one from another supplier. I cannot find any spots the touch part...
  14. C

    Mazda Infotainment Settlement

    ...is a software upgrade. (It did nothing to solve the issue.) Oh, and before I left the dealer they gave me a printout of suggested services which included this: Screen has internal failure code, causes ghost tough issues. Nice. And they can fix the ghost touch issue for $701.01 if I pay...
  15. M

    High Mileage CX-5s - report in

    Hey! Just hit 100k miles this morning on the way to work. Happy Birthday to me! Still running strong and quiet, no leaks, great gas mileage, and looks good. Only problem is the ghosting touch screen. Looks like a keeper. Now, on to 200,000 miles...
  16. ADS-B

    How to clear CX-5 Keyless system Malfunction error?

    ...a computer software. Through that software I can see and delete not just the usual CEL faults but also some other faults that you don;t normaly detect, I would not see any light on the dashboard. For example, I could see faults related to the touch screen, the ghost touch generated a fault...
  17. RedBaron

    Ghost Touch screen replacement at dealer - anyone get charged?

    Well, THAT's interesting. I thought I'd read that the screen WAS covered (else why the 'ghost touch' issue?) But I went to re-read the settlement, and sure enough, it only reads that the CMU is covered. WTF? So, I've always liked my dealer's service dept, and this just makes me like them...
  18. ADS-B

    Issue with Infotainment Screen Replacement

    One a previous post I advised you to buy the whole display, not just the touch screen, precisely to avoid these kind of issues. It's a bit more expensive than just the touch screen but you are better off.
  19. N7turbo

    Mazda Infotainment Settlement

    I got the notice but no longer have the 2020 CX-5. In other news, my Mother's 2019 Subaru Legacy had the ghost touch issue, and her infotainment system was replaced.
  20. M

    2016~2023 CX-9 Navigation SD Card

    I was having the ghost touches and the bootloops and the other various software issues with my '16 CX-9. Car at the dealership now, they replaced the CMU (covered under Class Action) but apparently the old Nav card is causing things to glitch and I *need* a new one for a charge of roughly $550...
Back