cracked windshield

p5kicks

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2003 protege 5
i know this has been covered before but i just want to make sure the dealer will cover it when i take it in.i have only had the car for a month.
 

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if it is a stress crack, the dealer will replace it for you.. I got mine replaced because of a crack. :D
 
Willie is the one that did my replacement.. and he is doing 878MSPChick's also..
 
the dealer in my area told me to check the crack with a ball point pen, if you feel a divet at any point, they wouldn't replace it- so now I have a crack all the way across my windshield...
 
well willie said no to them replacing my windshield........he used a pen to check.....i just cant beleave a tiny devit would cause the windshield to crack if there was something wrong with the glass to begin with. now i know what to do with the little extra money arlington county gave me for xmas.....
 
p5kicks said:
well willie said no to them replacing my windshield........he used a pen to check.....i just cant beleave a tiny devit would cause the windshield to crack if there was something wrong with the glass to begin with. now i know what to do with the little extra money arlington county gave me for xmas.....
I'd give Mazda North America about it....mine cracked & they told me the same thing: that they wouldn't replace it because there was a "chip". I simply explained that there was no way in hell that I was going to have to pay for a new window w/ only 19K. They called the MNAO and 1/2 hour later they told me that it "wasn't a warranty repair, but they would replace it as a customer service repair". If you have a good dealer, they should know the value of a good customer...good luck!
 
take it to Browns in Fairfax or Koons in Marlow heights.. can't hurt to get a second opinion ...
 
I know how you feel, on the plus side though, usually for about 5 bucks/month you can have your insurance company put a glass rider on with no deductible- unfortunately I forgot to put it on when I got this car.. I have the same tiny little kind of divet that apparently started this mess for me.
 
i will call mazda NA in the morning and see what they say.i can also go by malloy mazda in woodbridge...its near my house.it just pisses me off that i dont even have 1800 miles on it......i little off topic here but is anyone getting together for driinks or anything for xmas or newyears.
 

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