Thanks for explanation. This’s similar to the overheating problem on some older CX-5’s with 2.2L diesel. No warnings, just coolant everywhere in the engine bay. Once the large volume of coolant started leaking out from the warped or cracked cylinder head, some warning lights should come on.
Really? 3 months waiting? That’s unbelievable! You can use state lemon law to get your money back if your CX-9 is within a year new.
You may try to request Mazda North American Operations authorizing the Mazda dealer to move a new 2.5T engine from a new vehicle to yours in your situation.
Can't imagine they'd ever do that. Would be twice the labor. They would likely just set him up with a loaner out of the dealer closest to the new location. Even if they had to ship his vehicle back to him when it's done. All easier than taking an engine out of a new vehicle.
I got an extended warranty on my CX-9 and I normally never buy them for anything. But with it being a new design at the time and loaded with electronics and a new engine design, I wanted piece of mind.
Been there and done that several times before on my previous VW’s when the parts were not available for warranty replacement. The biggest item was entire K-Jetronic fuel injection air flow meter and dispenser removed from a brand new VW Jetta and installed into mine. Yes engine replacement is a much bigger deal, but you never know if you don’t ask.
Honestly, if the engine needs to be replaced in a fairly new vehicle of mine, I’d lose the confidence to the brand, and I wouldn’t want to spend any more money for the same brand of vehicle, unless it has different and more reliable engine in that model.
If ending up this’s the case, s0n1c should insist “truck” the repaired CX-5 over to his new location, or most likely Mazda will use much cheaper way to have somebody driving the CX-5 over, adding more miles to the vehicle with a new engine. And the driver will never follow the break-in rules to a new engine when he drives.
So trucking it would happen via my job's relocation plan. I'm moving almost 2700 miles. I doubt Mazda will pay a person to drive it across the country, nor would I want them to do that. I would just tell the relo company to wait until it's ready and they can pick it up from the dealer (or Mazda can pay for me to fly across the country to pick it up myself).
It's hard for me to understand that Mazda North American Operations are only willing to replace the cylinder block in your case. It's simpler with whole engine replacement, although it should be a factory rebuild, as the labor is much cheaper. And I really don't trust a dealer to re-assemble an engine by themselves. If I were you, I'd accept the buy-back by the dealer after the repair without any hesitation.
I'm with you on this and I would take the buy-back offer. My confidence in the brand would already be shaken and hearing some horror stories about what sometimes happens even with simple oil changes at dealership service departments would completely shatter any remaining confidence that the job could be done competently. Maybe it would be done by a skilled technician, maybe not. I too am wondering why they aren't doing a complete engine swap rather than replace the block.
Oh it already is. This is the second Mazda I've had to have a dealer replace the engine (or engine block in this case). I am not buying another one.
good lord. yeah, i'd take the buy back and get a Toyota, haha
All brands have had issues. You've just had bad luck with Mazda. Even brands known primarily for reliability, like Toyota, have had to replace transmissions in new vehicles. It flies under the radar but just check out their forums too. Honda is far from what they used to be.
I wish I could agree, but the Mazda service rep informed me twice and confirmed they're not replacing the long block. They are replacing the short block.
Sorry didn't catch the part where you have already confirmed it'll be a short block.
I wish it wasn't the short block, as I also don't trust the dealer service to disassemble and reassemble the engine, but I don't seem to have much say in this matter. There's very limited transparency in this process, and that stresses me out too.
I agree here, but since this is my family hauler, safety, reliability, and comfort are the most important aspects. Safety and comfort are fine, but my CX-9 left me on the side of the interstate temporarily three different times while I had my daughter in the car. I say temporarily because I had to coast to the next exit and literally turn it off and back on again to fix it enough to drive each time.
