Does the text message feature work in your CX-5?

[Capsfan84]

So I was hoping I could get a sense from the community here of how many people actually have this feature working in their CX-5, and if it always worked or if they had to have something special to get it working?

When I bought my CX-5 I had an AT&T Samsung Galaxy S4 running 4.3 and the text message feature didn't work at all from day one. I was able to make and receive calls, plus stream audio via bluetooth so I didn't worry about it too much but it always kind of bugged me. I would get the notification on my Nav screen that I had a new message but whenever I chose to the option to download now it would try to download it for a little bit and then say that the download failed and to try again later.

In early June I was having an issue with my phone so I took it to the AT&T store where they completely wiped the contents and upgraded it to 4.4.2 and when I tried pairing it to my car after that and testing the text message feature low and behold it worked! The car was able to download up to 15 text messages, and I could display them on the screen if the car wasn't moving and have the read out loud to me if it was. It worked great for about 2 weeks when all of a sudden it stopped working again and I started getting the same error message I had before. I did try deleting all of the text messages on my phone and having a friend text me without any pictures, emoji's, etc. just to see if that was what was causing the issue, but no dice.

Anyway, can you please let us know if this feature works for you and what kind of phone you have and what versions OS you are running? Thanks.

 

[L7D4R]

Doesn't work for me either... exactly as you described... from day one. I too have a Samsung Galaxy S4 (Verizon). I'm running 4.4.2.

The phone functions work just fine, but I havent tried the music streaming yet. I don't text very often or stream music so I haven't worried too much about it. Maybe at my first oil change I'll see what my local service department has to say. Even though I don't use it, it should still work properly.

 

[Iceman04503]

I have a tmobile galaxy s3 and it has never worked for me since day 1. Music streaming works fine, but some of my contacts doesnt show up on the cars phonebook. Maybe i need to upgrade my phone.

 

[danieljw]

Worked for me with Samsung Galaxy Nexus. Spoiler alert: it is not a useful functionality.

 

[sonex293]

I'm running a Samsung Galaxy S4 (Verizon) w/ Android 4.4.2. As long as I don't have ANY MMS messages it works fine. If I have any MMS messages on the phone, I get the failure to download message. Bluetooth phone, audio streaming and Pandora all work fine.

 

[L7D4R]

^ So I wonder if this is simply an MMS vs. SMS issue.

 

[metalfab]

Nexus 4 with 4.4.4 does not work properly, the car forgets communication after 3-4 startups.

 

[slippin3]

^ So I wonder if this is simply an MMS vs. SMS issue.

My phone worked fine when new, and then stopped. I am guessing it also has to do with MMS. I knew the Infotainment was weak when I bought the car, but this one is baffling... MMS is not some rare, hardly used thing.

 

[onerpm]

Lumia 521 (windows phone) on TMobile...works great in my 2014.5. Reads me the texts, lets me reply via voice, etc.

 

[garyd9]

After almost a year and many different android-based phones....

It "mostly" works....

Phonebooks: I found that some of the contacts in my contact list would mess up the phonebook (and cause other contacts to be missing.) When I started deleting contacts, the missing contacts would suddenly appear. I never dug deeper into the issue, as the contacts I deleted weren't important for me.

For some phones, replacing the bluetooth PBAP program (on the phone) will help resolve the issue. See here: http://www.android-rsap.com/bluetooth-phonebook.html and here: https://play.google.com/store/apps/details?id=com.android_rsap.irmc&hl=en (note that the playstore link has a link for a demo version you can use to test with.)

Once I got rid of the oddball contacts, I've had no problem syncing phonebooks for the Samsung Galaxy S3 (running the original - not updated - firmware), Samsung Galaxy Note II (all AT&T released firmware BEFORE kitkat), LG G2 (all AT&T released firmware), Galaxy Nexus (AOSP jellybean only), HTC One M8 (kitkat only), and Nexus5 (AOSP kitkat up to and including 4.4.4)

Messages: For SMS transfer, things are more annoying. This requires that your phone support "MAP" (Message Access Profile.) Some phones support this, some phones support it poorly, and some don't support it at all. Of the phones listed above, only the Galaxy Nexus didn't work properly. Few devices support MAP properly, but the most common bug I've seen with current android MAP implementations (https://code.google.com/p/android/issues/detail?id=70160) actually won't impact the Mazda head unit. (It seems to ignore the vCard.)

In ALL cases, there's a bug with the Mazda head unit which will cause it to eventually stop displaying or reading messages. (Sometimes the notification doesn't appear, but you can still download the message... but you won't by able to display the body of the message or have the head unit read it.) When this issue occurs, it seems the only way to clear it up involves deleting the phone from the head unit, unpairing the head unit from the phone, turning off the car (so the head unit powers down), rebooting the phone, waiting several minutes, turning the car back on and re-pairing the phone/car. In my case, I have to do this every couple of weeks.

Does it work? Well, it works better than the ipod support!

 

[Capsfan84]

Interesting to see the responses here. It seems to me that this problem is pretty widespread, and it varies across devices with different OS's on them as well. One point I want to make with the SMS vs. MMS debate is that after my car stopped downloading text messages I did delete all of the messages on my phone and tried to test it out by having a friend send me a single SMS to see if it would download. It didn't work so I'm not sure if getting rid of all MMS on your phone will solve the problem.

I have tried unpairing and re-paring my phone to the car, but I don't know that I followed the steps exactly as described above by garyd9. It sure seems like a hassle to have to go through that every few weeks though...

 

[Surfsup]

Works. Windows Nokia Lumia 925. However, I can't reply to a text and speak and have it automatically text back.

 

[FiveCX-5]

Iphone 5S works ! Everything is going normal.............

 

[cybercruiser]

Mine will download the messages, both Text and eMails, and when I first paired my device, it would speak the messages, but this stopped working after a few days. It acts like it's playing the message, but, I don't hear anything. If I delete my pairing, then repair it a couple times I can get it to speak them again, but, again, this only works for a few days, then it stops working again. My Mazda dealer is suppose to notify me when there's a firmware update, they think that will be the only fix for the issue.

EDIT: I'm using HTC One-M8 on Verizon.

 

[garyd9]

If I delete my pairing, then repair it a couple times I can get it to speak them again, but, again, this only works for a few days, then it stops working again.

See my post above... if you follow that procedure to re-pair it, you'll only have to re-pair it once (each time it happens.)

I've started to notice one thing that contributes to this happening more often: If you have the head unit reading a message, after reading the message it says something about pressing different buttons to call the sender, another to end the message, etc. IF you switch radio modes (from "phone" to "audio" or "navigation") while it's still talking, it seems more likely to the head unit to get stuck in this problem. To avoid, press the hangup button on the steering wheel, and wait about 5 seconds before switching radio modes.

(This won't make the problem go away, but before I started doing as I described above, I would have to repair every couple of days instead of every couple of weeks.)

Good luck
Gary

 

[Capsfan84]

Is it realistic to think that something as simple as a firmware update could fix this problem? Considering how many different kinds of phones are out there and the constantly changing operating systems I'm not all that hopeful that it will ever be fixed for everybody. It may just end up being like that "fix" we keep hearing about for the USB resuming issue...

 

[garyd9]

Is it realistic to think that something as simple as a firmware update could fix this problem?

It depends on which problem...

Currently, the bluetooth unit's "MAP" support is pretty decent (in a primitive sort of way) and even forgiving of some MAP related bugs found on many phones (due to it being so primitive.) The one bug (which I mentioned earlier that requires reboots and re-pairing) isn't really a MAP bug and could likely be fixed with a firmware update.

On the other hand, any problems resulting from handset's not supporting MAP or not supporting it properly can't realistically be fixed with a firmware update. As well, if the phone is using some extension to simple MAP (such as some extra encryption schemes) without provision for backward compatibility, then it can't be blamed on the head unit.

 

[tobeychris]

Iphone 5S works ! Everything is going normal.............

What do you mean by "works"? I have an iPhone 5 and last time I tried it would only notify me of the message, not read it. Is that what you see too?

 

[trapperjohn]

I have a Motorola Razr Maxx. It works intermittently, sometimes it will retrieve messages and other times it will not. Many times I get download failure, try again. I have tried to response to messages and get send failures, yet sometimes the messages go through hours/days later. I would like the feature to work, but I can certainly live without it.

 

[aelaan]

Samsung GN3 works fine (KitKat 4.4.2). Blackberry Z30 and Z10 worked half (no text, must not have MAP support). Galaxy S5 and S4 work both as well (KitKat on both).