Mazda Warranty Booklet

[MicaSp33d]

I'm not sure how many people read the warranty booklet, but i just felt like reading it today and this is what it says on pg. 29. I found it very interesting. Dealers are a load of crap.


8. Use of Non-Mazda Parts

Owners may elect to use parts other than Mazda Part in the performance of any maintenance or repairs and such use in and itself will not invalidate warranty.

However, Owners should note the following:

(a) The cost of non-Mazda designated parts will not be covered under this warranty except in emergency cases.
(b)Use of replacement parts which are not of equivalent quality to Mazda Parts may impair the effectiveness of emission control system. If non-Mazda designated parts are used, the Owner should obtain assurance that such parts are warranted by their manufacturer to be equivalent to Mazda Parts in performance and durability.
(C)Mazda assumes no liability under this warranty with respect to non-Mazda designated parts except for damages to non-Mazda designated parts by a Mazda Part.
(d)Use of non-Mazda designated parts resulting in damage to Warranted Parts will invalidate the warranty for these parts.


So if my stock intake filter is dirty, their shouldn't be a problem if i replace with a aftermarket intake right? Same goes for motor mounts. They break and replace with better ones. Wish i would of read this before (car was at the dealer the whole time with booklet in glove box), i would have yelled this whole damn thing at the service manager and at Mazda NAO. Hmm... i think they will be getting a call tomorrow.

 

[Sp33dFr33k]

D says it all and thats what they always use. If you go in with aftermarket parts they will claim it contributed to your problem voiding warranty on your problem part.

 

[8.5MS3]

yes but that has to be proven....

for example, you buy an sri with an oiled filter, your MAF s**** the bed, its determined that the oil gunked up the MAF and killed it. They do not have to cover anything....

you go in with the same sri and your cats are shot. They have to prove that the sri caused that. If they cant, then they must replace it under warranty. Dont go in with an attitude or be arrogant, you'll get nowhere. Just list the facts and if they give you any grief then tell them you'll see them in court.

 

[Darksun280]

yes but that has to be proven....

for example, you buy an sri with an oiled filter, your MAF s**** the bed, its determined that the oil gunked up the MAF and killed it. They do not have to cover anything....

you go in with the same sri and your cats are shot. They have to prove that the sri caused that. If they cant, then they must replace it under warranty. Dont go in with an attitude or be arrogant, you'll get nowhere. Just list the facts and if they give you any grief then tell them you'll see them in court.

My motor dropped from a failed driver side mount and they voided my entire power train cause I had a cobb sri on the car. Does that sound like they had to prove anything at all?

 

[8.5MS3]

Magnuson-Moss Warranty Act

 

[Darksun280]

Magnuson-Moss Warranty Act

LOL people keep throwing that name around but its about as real and effective as the pixie dust that comes off of tinker Bells wings....

 

[Sp33dFr33k]

See you say they have to prove it. What they say is go ahead and take mazda to court and pay more in legal fees then what the cost of repair would be.

 

[Darksun280]

See you say they have to prove it. What they say is go ahead and take mazda to court and pay more in legal fees then what the cost of repair would be.

this^

 

[8.5MS3]

well yea, but if im going to the dealership im taking everything off the car. 90% of the time they dont know their ass from their elbow anyways. much rather go to a real shop

 

[MicaSp33d]

their are always other options like small claims ($75 fee for max claim amount) in California and the BBB can arrange an arbitration hearing free of charge.

Since Mazda is using everything they can against us even if they have no probable cause, i think this is something we can use against them in court since it is written in their warranty booklet.

 

[bluelion]

"(d)Use of non-Mazda designated parts resulting in damage to Warranted Parts will invalidate the warranty for these parts."

sounds like they have to prove the non mazda part damaged the mazda part.... THAT's what i would point out if a dealer said an intake voided your warranty....and if they say legal fees would cost more than just replacing the part, that may be true, but a lawyer isn't going to sue for JUST the cost of the part, they'll throw other bulls*** in the lawsuit.

 

[BillTheCat]

Showing your dealer a copy of Magnusson-Moss (or their own warranty booklet) is like showing an armed robber a copy of your local statutes. You think they give a fark? Especially in this economy, with corporations tightening their belts at every opportunity, they are going to dare you to take them to court because they know most of us can't afford to do so.

 

[nypz]

I dont know why people go to the dealership for things like an oil change or just to go get lil things taken care of...if you need to get to a shop, take it somewhere that wont care what parts you have on your ride.

 

[bluelion]

I dont know why people go to the dealership for things like an oil change or just to go get lil things taken care of...if you need to get to a shop, take it somewhere that wont care what parts you have on your ride.

cause nowadays it cost just as much to get your oil changed at the dealer than it does to do it yourself....and as some people have experienced....when you do your own oil changes and then have to take your car in for warranty work, they ask for receipts of oil change, and even with that...it doesn't prove that you actually did the oil change. it just shows that you bought oil and filter....and then they turn around and void the warranty cause you didn't "maintain" the vehicle..... if you take your car to the dealership for oil changes, they have it on record that you changed it and what day and how many miles ago and so forth.... and if anything messes up due to a mistake while changing oil, they are responsible. now, i don't agree with taking your car to the dealship if you have a bunch of mods, but simple things like intake or exhaust, i'd take it......

 

[NCZ13]

I work in a dealership, and techs arent stupid. They work and stare at those engine bays all day. They can tell when s**** been dicked around with under the hood.

Ever noticed the marked bolts? They are marked for a reason.

Dealers get paid for warranty work anyway. Where the issue lies, is the warranty quota. If its not a textbook case of why a speed3 engine failed, and they cant provide the appropriate reasoning for the engine failure to Mazda when the engine is sent to the warranty center for inspection, they wont risk doing it. Theres alot more to warranty work than alot of you realize. Mazda wont reimburse the dealer for parts and labor if they find the engine was replaced out of what is covered in the warranty.

Now im sure there are a fair share of tools that work at dealerships, but dont generalize the entire shop like that. I work in parts, youd be surprised with how many wholesale (local shops) idiots who really dont know their ass from the elbow i have to deal with on a daily basis.