Modding & Warranties: Advice for dealing with Mazda Dealers & Mazda NA

The fun of modding a car is being stolen by all of these companies now adays. If its not a mod you have to worry about the dealership catching, its the fact that soon black boxes will be produced into cars...

For now this is all we can do to protect ourselves guys

Good thread. BTW the ms3 DOES have a black box of sorts that record certain parameters seconds before and after the airbag deploys. I'm pretty sure the vehicle's speed at the time of the crash is recorded.

http://www.expertlaw.com/library/accidents/auto_black_boxes.html

Check your user's manual.



Also would like to add that to block out the license plate in a pic, a simple program like paint (comes with all versions of Windows)works well. So there's no need for photoshop or any other program. Just open the pic and use the air brush or line tool, then save it.
 
Im on the camp that thinks it is ludicrous to think Mazda would PAY an employee to sit here trolling thru the forums just looking for people to void warranty work on... go ahead and flame me but if you think Mazda is doing that you have way to much faith in what big business is capable of doing.... the risk of bad publicity and lawsuits far outweight the one or two warranty voids they could get.....reality is dealer has the biggest influence on decision to void a warranty and if you are that paranoid about it or cant take the financial hit of risking warranty void then dont mod the car - I agree with OP on common sense tho...
 
It's great to see a Member take the initiative in a positive, informative and helpful way instead of simply creating drama and posting complete BS.

Well done GhostMercury!

I've stickied the thread in the Main MS3 forum and modified the title a bit to reflect the positive nature of this thread (Modding & Warranties: Advice for dealing with Mazda Dealers & Mazda NA)...Keep it on track guys!

Thanks and Zoom Zoom! :D
 
i fear most women just can't understand the need to mod. which is why I feel lucky to have a chick obsessed with her convertible FC in my life. lol
 
I fully understand my desire to mod, but reality in my situation dictates keeping it stock, and keeping a very long 100,000 mile warranty in full effect = not a single mod on my car.

All those who want to mod, have at it.
 
I could be misinformed, but now that I've never had problems with my modded Celica GT in the last 7 years, I would like to add (tell me if I'm wrong) that voided warranties usually involve having a problem with your car and the dealership deciding if your external mod producing the problem.

Amirite?
 
I could be misinformed, but now that I've never had problems with my modded Celica GT in the last 7 years, I would like to add (tell me if I'm wrong) that voided warranties usually involve having a problem with your car and the dealership deciding if your external mod producing the problem.

Amirite?

I'm starting to wonder about the same thing now..

The way I've been understanding it lately based on post in the forum is that Mazda can and will void your entire warranty for any modification regardless if it caused the problem or not.

For example, you go to the dealer because your A/C isn't working and they void your warranty because you have an after-market intake. They can do this because in the "Warranty agreement" we signed said that's how it works?
This sounds like a crack of s*** to me but I don't know maybe that's how it is?
 
I heard there was an actual instance of insta-void on warranties on the Mazda forums. Is this confirmed and is this also happening to other people?
 
I heard there was an actual instance of insta-void on warranties on the Mazda forums. Is this confirmed and is this also happening to other people?

It is. We pull all your VIN numbers from the car from traffic cameras in the areas you live, and send them to the dealerships. From there, the mothership uploads all data to the Mazda Headquarters in japan. Each moderator gets $50 a pop for this service. We're making a killing on you guys!

WTF?

Dude... I really hope you're joking

(stfu)
 
It is. We pull all your VIN numbers from the car from traffic cameras in the areas you live, and send them to the dealerships. From there, the mothership uploads all data to the Mazda Headquarters in japan. Each moderator gets $50 a pop for this service. We're making a killing on you guys!

WTF?

Dude... I really hope you're joking

(stfu)

I remember a vague mention of someone that got their warranty revoked, but I could have been misinterpreting the story. I hope it's a joke tbh. Like I said earlier, I haven't had any issues with my Celica and I hope Mazda isn't being as anal on people these days.
 
Im on the camp that thinks it is ludicrous to think Mazda would PAY an employee to sit here trolling thru the forums just looking for people to void warranty work on... go ahead and flame me but if you think Mazda is doing that you have way to much faith in what big business is capable of doing.... the risk of bad publicity and lawsuits far outweight the one or two warranty voids they could get.....reality is dealer has the biggest influence on decision to void a warranty and if you are that paranoid about it or cant take the financial hit of risking warranty void then dont mod the car - I agree with OP on common sense tho...

I totally agree. I've been lurking here for a while and think that no one from Mazda comes on here just to collect modding information. It seems there have been a couple instances of members (who just happen to work at a dealership) passing on information they personally observed on the forum - nothing more.

Simply denying a bumper-to-bumper warranty is more myth than reality. As stated above, dealerships do not void warranties but they can pass strong recommendations. All warranty claims are taken on a case-by-case basis and, when needed, sent to the regional Mazda Customer Rep for approval.

For example, my neighbor has an 07 TR MS3 with a AEM CAI. Dealer flat out told him they'd be "hesitant" to pass recommendation on any warranty claim related to the intake/emmisions (MAF, O2, etc). But they went ahead and re-torqued his engine mount and inspected a rear suspension noise under warranty.
 
a good thing to do is when you get the car, ask the service advisor how they feel about modding the car. You will get all your questions answered right off the bat.

If they say, " we dont mind mods, but if they cause the problem, we wont cover it". You are good to go.

If they say, " any mods are against warranty and will result in voiding". then DONT MOD IT AT ALL OR RACE IT.

Its pretty simple.

As far as mazda affiliated coming here to void warranties... Its most likely that the modder busted something, tried to cover it up, and is looking for a freebie. Dealers are not dumb and will certainly look here or any forum (even those who have their own forum that believe they are invincible) to find out the real story. Like it or not, its still a business, and I cant blame them for not wanting to be screwed.

I dont think everything they do is fair, however if they tell you that modding will void your warranty and you mod it anyhow then you get what you asked for. Fair or not, they can and will void your warranty if they can(even if the mod is unrelated), and try the magnuson moss act in court, it rarely works in your favor (since its not to protect "modders" as most think).

However , if your dealer is fair, and are ok with mods, you will be covered unless the part caused the failure, and you knew this would happen.

so just ask right from the get go, maybe even before you get the car, if they ARE mod friendly (mine always was), then shop there if you plan to mod. If they arent mod friendly, shop elsewhere or dont mod.
 
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Good thread. BTW the ms3 DOES have a black box of sorts that record certain parameters seconds before and after the airbag deploys. I'm pretty sure the vehicle's speed at the time of the crash is recorded.

http://www.expertlaw.com/library/accidents/auto_black_boxes.html

Check your user's manual.



Also would like to add that to block out the license plate in a pic, a simple program like paint (comes with all versions of Windows)works well. So there's no need for photoshop or any other program. Just open the pic and use the air brush or line tool, then save it.

i work for a service department and i am a service advisor. the airbag control modules on newer model cars will record how fast the car was going at time of deployment as well as engine rpm. i had a case that one of my customers went airborn over a rail road track and i had all the data recorded in the fault memory. its crazy !!!
 
Im on the camp that thinks it is ludicrous to think Mazda would PAY an employee to sit here trolling thru the forums just looking for people to void warranty work on... go ahead and flame me but if you think Mazda is doing that you have way to much faith in what big business is capable of doing.... the risk of bad publicity and lawsuits far outweight the one or two warranty voids they could get.....reality is dealer has the biggest influence on decision to void a warranty and if you are that paranoid about it or cant take the financial hit of risking warranty void then dont mod the car - I agree with OP on common sense tho...

this statement is pretty correct i would say. manufactures dont have the time to be digging through forums but if they did they would still need to see the car at a dealer t o confirm the mods prior to voiding warranty. i recent tried to buy a downpipe gasket over the phone and the parts guy asked for my vin. i might not work for mazda but the 7 car lines that are at the dealership i work for do not need vin # 's to look up parts for a quote or to see if they are in stock. we ask for them when parts are ordered but that is all. if they ask for your vin be very reluctant to give it to them. i refused and hung up the phone. now if you blow a head gasket or your turbo or you burn up an o2 sensor then your probably up the creek if you have ANY intake or exhaust modifications. for instance i have not replace catalytic converters under emissions warranty because a car had aftermarket exhaust. if you get a suspension problem and the car is slammed then your more than likely screwed. i suggest to line the service advisors pocket with some cash on drop off and pick up and stay with the one person you have a relationship with. if your a good service customer (ie. always do your maintenace at mazda) they will have your back. always give good customer service surveys and never grip about little things. remember if a dealer voids your warranty what are the chances that you will buy another car from them or every bring it back to get fixed. and a word of advise - buy a diagnostic code reader if you are modded, look up the faults and research. if you can take it to an independant shop to get fixed so that there is no record of the repair (also try to find a small shop that is not a computer based system so that carfax does not pick it up).

take it from me. i have worked in a car dealership for 6 years. i am a service advisor now but i was a warranty administrator for 4 years.
 
New to ms3 fam

So, i just bought a pearl white 08 ms3 and had some questions. I am looking into getting the greddy exhaust but see that more people choose the hks. Is there any particular reason why? I also found out that mazda is upgrading the cai for the ms3. Is it worth it to wait for the upgrade or go after market?
 
So, i just bought a pearl white 08 ms3 and had some questions. I am looking into getting the greddy exhaust but see that more people choose the hks. Is there any particular reason why? I also found out that mazda is upgrading the cai for the ms3. Is it worth it to wait for the upgrade or go after market?

i wouldnt use the greddy or the hks exhaust. titanium exhaust is very loud in my opinion. go with a company that specializes in our cars. i personally recommend the cobb short ram intake.i chose to do the turbo xs stealth back set up which is the 3" downpipe and race pipe with the stock cat back. it sounds realy good and has pretty noticeable gains as well.
 
I didnt see your reply until today. I actually already installed it and I absolutely love it. It takes out a lot of turbo lag too. It came with a silencer that actuallys sounds like the stock exhaust but just a little deeper. Without it though, it sounds great! Not too load or pitchy, just a nice deep growl that shakes the ground (chills). I dont think I want to go with a downpipe yet though the BF really wants me to get one (he is a 92' 3000gt vr-4 owner and loves the fact that his car is faster than mine). I have started looking at the SRIs though. I am trying to wait around for Mazda's new CAI for the MS3 to come out. Atleast that is what I have heard from two dealers and the corporation itself. I am really trying to stay with Mazda for major modds, excluding the exhaust due to the fact that theirs is just too restricting.
 
Going in there pist off DOES NOT help, believe me I made that mistake...
haha, thats funny...
Heres some advice, take off the mods and then take in the car and act like you dont know what the deal is...
 
I just bought my car dont have any mods yet. But the only thing I would do is put a MS CAI on it and a test pipe that I can switch out. Also I know the COBB AP can be hidden from the dealer as well. I will talk to my service guy as well and see how they feel about mods. When I get close to 36k miles I may start to get a little more adventurous, like dp, FMIC.

But for the immediate future, I will just be upgrading the audio, getting some wheels/suspension mods, and doing little stuff like putting in a new horn.
 
With regard to MS specific "performance accessories", each MS part has a warranty designation. The web site describes three warranty levels that that relate to the MS parts, "blue", "green", and "orange".

The "blue and "green" levels actually provide some level of coverage for the MS part. There is no indication that putting a MS "blue" or "green" part on the car will result in voiding the vehicle warranty or that of any other stock component.

Someone earlier referred to difficulties with dealers due to having a MS CAI on the car. The CIA has a "green" level warranty designation, so unless the website is incorrect (or incomplete), they should not be able to deny coverage of any other vehicle component due to the MS CAI being on the car. It does not even require that the dealer installed it.

MS parts designated as "orange" level warranty, have no implied warranty. The description states that "orange" level MS parts are for off-road use only and you are liable for failure of these parts or any damage to other vehicle components caused by these parts. It's worth noting that no where do they indicate that use of MS "orange" level parts will void the vehicle warranty. I know it's not the same as non-MS mods, but they have acknowledged that these parts may damage other vehicle components and only indicated that they will not cover the damage parts.



From the Mazdaspeed website: (Click on link to a specific part and then on the link "warranty level: green" etc. at the top of the description to get this.)

"Blue Warranty
MAZDASPEED "Blue" Performance Accessories must be installed by a MAZDASPEED Dealer on a US specification vehicle and be specifically approved by Mazda for the particular application. These parts are covered under the Mazda Replacement Parts and Accessories Limited Warranty and are warranted for the first 12 months/12,000 miles from the date of installation or the duration of the New Vehicle Limited Warranty, whichever is longer. Should the parts be purchased but not installed by a MAZDASPEED Dealer, they will be covered for the first 12-months/12,000 miles from the date of purchase, excluding labor charges. Parts or accessories replaced/installed under warranty, are covered for the time remaining in the New Vehicle Limited Warranty.

Green Warranty
MAZDASPEED "Green" Performance Accessories must be specifically approved by Mazda for their particular application. These parts are warranted for the first 12-months/12,000 miles from the date of purchase, excluding labor.

Orange Warranty
MAZDASPEED "Orange" Performance Accessories are sold "as is" without any warranty of any kind. All implied warranties, including all warranties of merchantability of fitness for a particular purpose, are excluded. Purchaser acknowledges that no representations have been made regarding these parts, including but not limited to any representations as to their quality of performance, and purchaser shall be responsible for and bear all costs of repair of replacement due to any defect in or failure of these parts or any damage to other components. Purchaser acknowledges that vehicles equipped with MAZDASPEED "Orange" Performance Accessories shall not be operated on public highways. MAZDASPEED "Orange" Performance Accessories are intended solely for the use on vehicles participating in race/off-road competition events. Purchaser acknowledges that all Mazda vehicle/parts/accessory warranties are voided if the vehicle is used in a competitive event. Purchaser also acknowledges that there will be no warranty coverage for any part or accessory that fails as a result of the installation of a MAZDASPEED "Orange" performance part. Purchaser accepts all responsibility for all vehicle modifications and all potential risks. MAZDASPEED "Orange" Performance Accessories have been designed and are intended for race/offroad applications only. Federal and many state laws prohibit the removal, modification of, or rendering inoperative any part or vehicle system affecting emissions or safety.

What Is Not Covered
- Damage or corrosion due to accidents, misuse, or alterations.

- Damage or surface corrosion from the environment such as acid rain, airborne fallout (chemicals, tree sap), stones, salt road hazards, hail, wind storm, lightning, floods and other natural disaster.

- Normal wear, tear or deterioration such as discoloration, fading, deformation, blurring, etc.

- Replacement parts or accessories installed on any Mazda Vehicle registered or normally operated outside of the United States, Canada, Puerto Rico, U.S. Virgin Islands, Guam, Saipan or American Samoa.

- Replacement parts, or accessories installed on a Mazda Vehicle in which the odometer has been altered, or on which the actual mileage cannot be readily determined.

- Replacement parts or accessories used in applications for which they are not designed.

- Replacement parts or accessories installed improperly by dealers, Importer/Distributor other than Mazda.

- Any replacement part or accessory without proof of purchase or replacement date.

- Non-Mazda replacement parts or accessories which Mazda Dealers may sell or install on your Mazda Vehicle.

- If the vehicle has been classified a total loss and/or sold for salvage purposes or branded for any other reasons.

- Removal of the vehicle from the warranty covered market for which it was produced."
 

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