spike blue
Member
- :
- 2007 mazda CX-7,Kia sephia 2006 Audi A4 Sline
look at this thread!!!(first) mazda beats honda, toyota(lexus),nissan!!http://www.mazdas247.com/forum/showthread.php?t=123661550
Good Reliability!!!
- Thread starter spike blue
- Start date
Vegasdriver
Member
- :
- Mazda3, 08, hatch, manual, silver
(first)
a. i find that hard to believe BECAUSE
B. like the poster said in that thread: "Its easy to be on the top if you are telling everyone that there claim is not covered under warranty for an aftermarket airfilter, exhaust etc. when it has nothing to do with the problem." and just let me add gas to the list.
One thing i have noticed with MAzda and so far my 5 service visits within 6 months and 5k miles: they 1 take an active approach in problems, service, and upgrades in their vehicles that i have never seen out of Honda & Acura, and 2. they are extremely fast in denying your problem as warranty work and/or something covered by Mazda. I have heard more excuses from the service manager as to what could be associated problems with my car than ive ever heard before, and im not just talking this recent event. My car was delivered with some problems.
B. like the poster said in that thread: "Its easy to be on the top if you are telling everyone that there claim is not covered under warranty for an aftermarket airfilter, exhaust etc. when it has nothing to do with the problem." and just let me add gas to the list.
One thing i have noticed with MAzda and so far my 5 service visits within 6 months and 5k miles: they 1 take an active approach in problems, service, and upgrades in their vehicles that i have never seen out of Honda & Acura, and 2. they are extremely fast in denying your problem as warranty work and/or something covered by Mazda. I have heard more excuses from the service manager as to what could be associated problems with my car than ive ever heard before, and im not just talking this recent event. My car was delivered with some problems.
Mikey, in all fairness you have some unusual problems. Maybe it's bad luck, a bad dealer, a little of your driving habits, a combination or something else, but I wouldn't call your experience representative of Mazda in general. You're also the guy that wanted to blame the snow bank and the garage for you hitting it... so you can't blame me if I'm a little skeptical of your perception.
That said, any issue I've had with my CX-7 has be quickly addessed by my Mazda dealer... they are outstanding it getting me in quickly, addressing my concerns, being willing to talk to me about it and having a genuine desire to actually FIX the problem. I would recommend them to anyone in a heart-beat.
That said, any issue I've had with my CX-7 has be quickly addessed by my Mazda dealer... they are outstanding it getting me in quickly, addressing my concerns, being willing to talk to me about it and having a genuine desire to actually FIX the problem. I would recommend them to anyone in a heart-beat.
spike blue
Member
- :
- 2007 mazda CX-7,Kia sephia 2006 Audi A4 Sline
mikey1981 said:
well you might have bad luck because i have 21k miles and not minor and major problems at all, the dealer always treat me good, they listen to me when i told them if i have problems and they take good care of my baby !!!! MAZDA(first)
Here's my 2 cents.
As a family that has owned 3 Hondas, 5 Mazda's, and numerous domestic vehicles I would like to think I'm fairly qualified in my opinion. Mazda vehicles in general are every bit as reliable as Honda/Toyota probably even better in some vehicles. Where Mazda falls behind is some of there service departments. Basically Honda/Toyota have more power over there dealerships to enforce how they operate and follow company policy. In the US in particular most Mazda dealers are quite small and usually matched with 2 or more other brands on the same property. Mazda doesn't at this point have as much clout to threaten their dealers into following guidelines. THis is starting to change in Canada where Mazda is bigger, but it will be awhile before the improvement is felt in the US.
This doesn't include all dealers, but a larger % of Mazda dealers will have bad service compared to Honda/Toyota at this point. I'm fortunate enough to have inside connections with Mazda Canada and have a great relationship with the local dealer.
But anyway the cars themselves are as good of quality as anyones. Consumer Reports voted Mazda the most consistently reliable brand in 2005 as well.
As a family that has owned 3 Hondas, 5 Mazda's, and numerous domestic vehicles I would like to think I'm fairly qualified in my opinion. Mazda vehicles in general are every bit as reliable as Honda/Toyota probably even better in some vehicles. Where Mazda falls behind is some of there service departments. Basically Honda/Toyota have more power over there dealerships to enforce how they operate and follow company policy. In the US in particular most Mazda dealers are quite small and usually matched with 2 or more other brands on the same property. Mazda doesn't at this point have as much clout to threaten their dealers into following guidelines. THis is starting to change in Canada where Mazda is bigger, but it will be awhile before the improvement is felt in the US.
This doesn't include all dealers, but a larger % of Mazda dealers will have bad service compared to Honda/Toyota at this point. I'm fortunate enough to have inside connections with Mazda Canada and have a great relationship with the local dealer.
But anyway the cars themselves are as good of quality as anyones. Consumer Reports voted Mazda the most consistently reliable brand in 2005 as well.
For the record, I'm not a Mazda service manager!! 
I just happen to know the inner workings of the car business very well (my dad was part owner of a dealership when I was a kid) and I have connections high up at Mazda Canada that I am able to get accurate info from.
I just happen to know the inner workings of the car business very well (my dad was part owner of a dealership when I was a kid) and I have connections high up at Mazda Canada that I am able to get accurate info from.
