HAS ANYONE THOUGHT OF THIS:
Perhaps we are merely being placated. Maybe they don't plan to actually fix it. I suggest beginning something a little more aggressive than email.
I'm guessing he lives somewhere in either the US, or Canada - I know we have a great deal of members on this forum. Surely someone must live near this person. Perhaps if a member who is experiencing the problems could actually drive out to meet him, either formally at work, or informally at his residence ( I've heard services like Anywho work ok, but you would be surprised what you can do with newsgroups and google ). He sounds very willing to help, maybe some forum members could lend a hand, or at the very least, provide them with a few example cars that are daily drivers, modded and unmodded - to come up with a faster solution.
You all probably think I'm crazy, but when November rolls around, and this still hasn't been fixed..... I digress.
