Hi
I recently decided to upgrade the system in my vehicle, Mazda CX5 model 2016 (none Bose system). Until now I had a Hertz Cento component + a 4-channel amplifier +sub. The original factory rear door speakers stayed and worked, and everything was connected via High Level via an Audison 4-Channel Line Output Converter.
The upgrade included construction of a new plate with the Helix DSP.3 processor + a 6-channel audio system amplifier + Xcelsus rear speakers. The connection was made through High level directly to the entrance in Helix, but we did not get any sound. We tried to connect through the Audison 4-Channel Line Output Converter and then from the Converter via RCA directly to the helix and still no sound. We did an experiment and connected RCA from the installer's system to Helix and everything works and there is sound, so we eliminated problems with the processor / amplifiers / speakers. So our problem is with the High level connection which for some reason does not transmit sound.
My installer claims that this is a problem with the vehicle, that the system probably detects that there is no speaker connection that creates resistance and therefore does not transmit the signal at all through the High level. In the previous installation the original rear speakers were connected so there was no problem connecting through the Output Converter so I had sound.
Has anyone encountered this problem? I'm not interested in replacing the head unit, and I'm interested in using the system through thehihe level connection. I would love to hear about solutions to my problem.
Thanks
I have attached a picture of my new plate with the new equipment
I recently decided to upgrade the system in my vehicle, Mazda CX5 model 2016 (none Bose system). Until now I had a Hertz Cento component + a 4-channel amplifier +sub. The original factory rear door speakers stayed and worked, and everything was connected via High Level via an Audison 4-Channel Line Output Converter.
The upgrade included construction of a new plate with the Helix DSP.3 processor + a 6-channel audio system amplifier + Xcelsus rear speakers. The connection was made through High level directly to the entrance in Helix, but we did not get any sound. We tried to connect through the Audison 4-Channel Line Output Converter and then from the Converter via RCA directly to the helix and still no sound. We did an experiment and connected RCA from the installer's system to Helix and everything works and there is sound, so we eliminated problems with the processor / amplifiers / speakers. So our problem is with the High level connection which for some reason does not transmit sound.
My installer claims that this is a problem with the vehicle, that the system probably detects that there is no speaker connection that creates resistance and therefore does not transmit the signal at all through the High level. In the previous installation the original rear speakers were connected so there was no problem connecting through the Output Converter so I had sound.
Has anyone encountered this problem? I'm not interested in replacing the head unit, and I'm interested in using the system through thehihe level connection. I would love to hear about solutions to my problem.
Thanks
I have attached a picture of my new plate with the new equipment
