No Internet, Day 4

enry

Administrator
Okay, so as we enter day 4 of the soon-to-be-famous "Internet Outage of 2002", our dependable Agent Content Monkey, a.k.a. Derrick1623 calls with a message of maximum importance .....

"Agent Content Monkey reporting in. Site down. Please advise."

The message self-destructed after 5 seconds.

Because this was no small matter, I had to resort to desperate measures. After getting the two metallic keys, access cards and codes required to open "the storage cabinet", and then smashing the protective glass within, I took out the ancient device known as the "Analog 56K Dial-Up Modem". Even after ages of storage with no use, it still operated. I thought I had forgotten how to use it, and I could not find its "AC Adapter", but after much searching, I found an acceptable substitute.

Of course, there was then the bigger challenge. The ultimate enemy of all stranded DSL users, that which we all fear. The unknown "Dial-up Access Number". Now Internet providers are particularly evil in this aspect, as they place their access numbers on their website. "But I can't get to the website cause I have no Internet!!" Ahh, well well, my friend, that is your problem.

Our hero must now brave yet another day with no high speed Internet (Monday is Canada Day). Tuesday, a non-descript package labeled "Top Secret Military Clearance Only" will be delivered to him, by unknown means, for higher security.

Agent enry, out.
 
cchhhhhhckckkkk, agent content monkey re-reporting in SIR!

shhhckckckkckckc... congratulations on infiltrating the outside forces, and finding the ancient grail(56k),

chhhhhckckckckkc...agent monkey out.
 
Chronology of events:
1. DSL provider "upgrades" my service the ULTRA 3 meg service. changes the line card, but doens't send me the modem. NOTHING WORKS.
2. 1 week later I get the modem. new system doesn't work AT ALL.
4. call tech support to thank them for the service "upgrade". they ask me to "install their software" otherwise the problem might be with my computer. cry. resist temptation to tell the 1st level tech I have a better technical understanding of their network than he will ever have.
5. install their software. cry some more. obviously it still didn't work. urge to kill rising as tech tells me to reinstall my TCP/IP stack, reinstall my NIC drivers, blah blah blah
6. tech actually looks at my line and sees it is rated for 1meg, not 3meg. refers me to other department
7. call another tech department altogether. repeat steps 4 through 6. buy more kleenex.
8. problem gets sent to the "powers that be". estimated response time under 24 hours.
9. bang head against monitor until unconscious
10. 2 hours later it works
 
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