Three weeks ago today I bought a 09 mazda 5 gt with luxury package, I was so excited to fine the one I wanted white ext with black leather, still with the plastic on the seats it had never even been demoed-Perfect.
Over the next few days I noticed oil on my driveway I thought there was no way it could be my new car so we left for holidays. When I returned I realized that my 5 was leaking tranny fluid, so I took it in. They re-sealed the tranny pan. The next day I noticed it was still leaking, I thought there must be some residual on the undercarage. A couple days later I noticed it was deffinitely leaking. So I took it in again-they couldn't find anything! I put cardboard under the car for the nex few days and figured out that the car seems to leak more after a longer drive, so I took it in monday right after my wife returned from work. They called me the next day and said my tranny case leaking through the case and the transmission would have tobe replaced.
Then the bomb dropped! They are going to replace my tranny with a rebuilt one!
I screamed and hollered from everyone from the sale manager to the service manager and I called Mazda Canada, Everyone blamed each other and Mazda say they have fufilled their obligation by replacing the transmission and they will do nothing more! I have told them I do not want the car back as I would bet that that will not be the end of my problems with the transmission and my car in my eyes is devalued having a used transmission in a brand new car.
I even stated that this car should have never left the lot as this should have been caught on the PDI.
No one is going to do anything for me, I am thinking of trading the car in on another brand and taking some action against the dealer.
Does anyone have any ideas/comments?(chair)
Over the next few days I noticed oil on my driveway I thought there was no way it could be my new car so we left for holidays. When I returned I realized that my 5 was leaking tranny fluid, so I took it in. They re-sealed the tranny pan. The next day I noticed it was still leaking, I thought there must be some residual on the undercarage. A couple days later I noticed it was deffinitely leaking. So I took it in again-they couldn't find anything! I put cardboard under the car for the nex few days and figured out that the car seems to leak more after a longer drive, so I took it in monday right after my wife returned from work. They called me the next day and said my tranny case leaking through the case and the transmission would have tobe replaced.
Then the bomb dropped! They are going to replace my tranny with a rebuilt one!
I screamed and hollered from everyone from the sale manager to the service manager and I called Mazda Canada, Everyone blamed each other and Mazda say they have fufilled their obligation by replacing the transmission and they will do nothing more! I have told them I do not want the car back as I would bet that that will not be the end of my problems with the transmission and my car in my eyes is devalued having a used transmission in a brand new car.
I even stated that this car should have never left the lot as this should have been caught on the PDI.
No one is going to do anything for me, I am thinking of trading the car in on another brand and taking some action against the dealer.
Does anyone have any ideas/comments?(chair)
