lol...some shops are idiots. you just have to remove the foglamp assembly. to do this, get under the car, and look at the back of the fog mount...you'll see one big nut...use a ratchet to loosen that, and make sure you have some support on the front of the fog or else it might just flop out. loosen and remove the nut and pull out the fog. on the back of the fog you'll see a two tiny screws on the outer rim. remove those and you now have access to the bulb. keep in mind that at this point the foglamp is still attached so you'll be sitting on the floor of your garage doing this. you'll see a black wire and a red wire...unplug the wire that connects to the red wire. you might need pliers, its pretty hard to pull out by hand without damaging something. unhook the wire clip that holds the bulb in place, and tada! you have the bulb out. now swap bulbs, being careful not to tough the bulb surface. oh yeah...as a precautionary measure you could disconnect the battery...but if you're careful its not needed. reverse directions to reinstall the bulb. and if youdidnt touch any other nuts besides the mounting one, you dont have to realign the fogs cause they're aligned already. remove the bumper...HAH!