Mazda Brake Warranty

[bmninada]

After the bumper-to-bumper warranty is over (3 yrs/36k miles) if my brakes need replacement - will the below warranty cover the replacement? Also, after replacement - if I need new stuff (say) on 6th. yr OR at 70k miles?

Mazda Brake Warranty

Our brakes stop, our warranty doesnt. All Genuine Mazda and Value Products by Mazda Brake Pads and Shoes Come with a Lifetime Limited Warranty.

All Mazda Genuine Parts or Value Products by Mazda Brake Pads and Shoes are under warranty, as long as the original purchaser of the replacement brake pads or shoes owns the vehicle on which they were originally installed.
Warranty is always valid if installation was done by an authorized Mazda dealer.
If the brake pads and/or shoes become damaged, defective, or worn out during the warranty period, they may be exchanged for new warranty-equivalent Mazda Genuine Parts or Value Products by Mazda brake pads or shoes.
Upon purchase, your authorized Mazda dealer will provide you with a service repair order, which is considered proof of purchase under the terms of the warranty. When requesting a warranty replacement, the service repair order must be presented, and the original components must be returned and exchanged for new replacement brake pads or shoes.
The customer is responsible for installation charges upon replacement. See your authorized Mazda dealer for a complete list of warranty rights and limitations.

 

[yugrus]

You need to pay for a brake job in full the first time you do it. On subsequent brake jobs you just don't pay for pads. Labor, caliper service, blah blah charges are still applicable. Every chain, like Midas, Speedy, etc., has that lifetime warranty. Good customer retention tool and money maker.

 

[Kedis82ZE8]

Ever since dealer mechanic on a vehicle 15 years ago left out one caliper bolt I do all of my own brake work. I did a lot as a kid but waned for a few years until that experience. Of course..if warranty work I let dealer do it but then go back in and double check. Brakes are one area to really get OC about.

 

[Kinghardcor]

Ever since dealer mechanic on a vehicle 15 years ago left out one caliper bolt I do all of my own brake work. I did a lot as a kid but waned for a few years until that experience. Of course..if warranty work I let dealer do it but then go back in and double check. Brakes are one area to really get OC about.

I've always done my brakes too but I thought I read somewhere that the CX 5 has to have some special tool to do the rear brakes because of the electronic e brake. Anyone know if that is true?

I've worked around plenty of jobs without the "special tool required" so I'm no stranger to improvising but screwing up brakes isn't a risk I am willing to take.

 

[bmninada]

http://www.mazdausa.com/MusaWeb/displayPage.action?pageParameter=ownersWarranty

Towards the middle.

 

[bmninada]

You need to pay for a brake job in full the first time you do it. On subsequent brake jobs you just don't pay for pads. Labor, caliper service, blah blah charges are still applicable. Every chain, like Midas, Speedy, etc., has that lifetime warranty. Good customer retention tool and money maker.

Called dealer. He told me this:

1. Within 36k/3 yrs.: $0
2. After 36k/3 yrs: I pay for labor only (assume OEM brake parts are there and proof of authorized install or factory installed). This includes the items mentioned in the warranty. If anything else, will need to pay. It's left to the discretion of dealer whether to replace rotors or turn them.

 

[Kedis82ZE8]

http://www.mazdausa.com/MusaWeb/displayPage.action?pageParameter=ownersWarranty

Towards the middle.

IMO... pads are such a small $$$ piece of the overall brake job this doesn't really mean much

 

[Unobtanium]

IMO... pads are such a small $$$ piece of the overall brake job this doesn't really mean much

About 25-50% of total cost, in my dealership experiences.

 

[Kedis82ZE8]

About 25-50% of total cost, in my dealership experiences.

I forgot most dealerships just turn rotors. I replace mine... wasteful to some but have never been disappointed with long term results.

 

[yugrus]

About 25-50% of total cost, in my dealership experiences.

Close. A typical brake job at my Midas here in Ontario, Canada, was around $300 plus. Pads, rotors, caliper service. We'd always insist on new rotors, better chance of customer satisfaction. Pads would cost me around $40. That's worst case when I couldn't warranty them through corporate or my supplier. Very rare case though.
So sometimes in Jan-Feb, when things are slow we'd advertise "Free brake pads with complete brake job". It worked well, I don't regret.
What I'm saying is that sometimes you definitely can get free pads no matter warranty or not, at any place. And everyone is happy, the customer, and the vendor.

 

[123373]

Called dealer. He told me this:

1. Within 36k/3 yrs.: $0
2. After 36k/3 yrs: I pay for labor only (assume OEM brake parts are there and proof of authorized install or factory installed). This includes the items mentioned in the warranty. If anything else, will need to pay. It's left to the discretion of dealer whether to replace rotors or turn them.

Wow, I paid for rear brakes at 30k and less and 2.5 years into the warranty. Are you telling me they should have been free? If so I am calling Mazda USA on my dealer for the second time. Also my front brake rotors are warped and the dealer told me to wait until the pads are shot. Damn I feel violated!

 

[Unobtanium]

I forgot most dealerships just turn rotors. I replace mine... wasteful to some but have never been disappointed with long term results.

I replace mine, as well. Rotors are cheap. I paid $120 for both front rotors on my Grand Jeep Cherokee. I spend my money on brake pads. Much better returns that way. Buy quality blanks. You don't need anything fancy, slotted, drilled, etc. even for hard track use. Then buy quality pads. Many people want to do OEM rotors (not bad typically, but $$$$) and then buy the crappiest pads available.

 

[GAXIBM]

Brake pads and clutch parts are wear items, not likely to be covered after 12,000 miles.

 

[Unobtanium]

Brake pads and clutch parts are wear items, not likely to be covered after 12,000 miles.

This was Nissan's stance, as well. BTDT with a 370Z.