Heritage Mazda in Bel Air

[jy1051]

Highly recommended! Speak to James and Adam Renninger. They are an awesome team that really work with you to get that price you want. Tell them Jason Yu sent them to you.

 

[staples187]

Yeah, that's where I purchased my speed 3. Sister works for the company so I was able to get a little bit of a deal on a GT.

 

[oskinosmee]

I got mine from there also.

 

[mgerst1]

Do they sell mazdaspeed parts there? I havent dealt with them that much except to inquire about a new engine cover and fog lights for my MSP

 

[mckraut]

I had a very bad experience with them and won't be purchasing from that particular dealership ever again. Glad things went well for you though.

 

[mgerst1]

I had a very bad experience with them and won't be purchasing from that particular dealership ever again. Glad things went well for you though.

What happened? I ended up not buying anything because they wanted 175 for a mazdaspeed engine cover, and 280 for protege 5 fog lights for my MSP

 

[mckraut]

My salesman (named Tyler) was a liar and unethical. Fed me a bunch of hogwash about runflat tires, how my Sirius radio would hook up, financing, etc. I also had to go back twice to get the all-weather floormats he promised me, plus the cargo net. Gave me the wrong cargo net, hence the 2nd trip. Then he gave me some grief about the cargo net saying he had to take it from another customer to give it to me, trying to make me feel guilty or some s***. About the financing, he gave me X days to bring in the second half of my down payment check, and within 2 days after I took the car, he was on the phone hounding me about it. I later found out from his manager that X days is more than twice the normal amount of time they give people to bring in the rest of a down payment, so no wonder he was all over me about it.

He eventually got fired for god knows what reason. The service folks told me he got canned because of his mistruths to customers, the sales people said he got canned due to some accident that happened.

The only thing I was able to get out of them was 2 oil changes. They disregarded the other lies about the car by essentially saying I should have known better (example: "Runflats aren't even an option on this car, sir". Not my friggin' job to know that, if my salesman tells me that and he's supposed to be the expert on the car, then I expect them to be on there. Total BS and I won't buy a car from them again.

Terrible post sales experience coupled with a "tough luck" from management about the whole thing means I can't suggest them at all.

 

[Kurt07]

I drive down from southern PA to get my car serviced there. I found them to be quite friendly and they seemed to know what they were doing. I also didn't get hassled about the few mods that I have done like I did at the stealership that I got my car at.

 

[07speed3]

i bought mine from there also...great service so far! we will see when they look at my smokin turbo on wednesday!

 

[jy1051]

okay hmm im kinda angry now. the dealership is trying to do the most they can do but my turbo seals went up and the car is only 1400 miles in. HOW RIDICULOUS is that?! goddddd, they say the part is on backorder till mid april but they're trying to talk to the district service manager to get a part for me asap!

 

[mckraut]

okay hmm im kinda angry now. the dealership is trying to do the most they can do but my turbo seals went up and the car is only 1400 miles in. HOW RIDICULOUS is that?! goddddd, they say the part is on backorder till mid april but they're trying to talk to the district service manager to get a part for me asap!

I'd ask for a loaner car between now and then, no questions asked. Also, how did you know your turbo seals died on you?

 

[07speed3]

hey guys be careful what you say on here the district rep for mazda has been on here and denied warrenty coverage to jy1051, so just an FYI.

 

[mckraut]

hey guys be careful what you say on here the district rep for mazda has been on here and denied warrenty coverage to jy1051, so just an FYI.

Say what? Denied warranty service? They would have to prove the mods caused the problem.

 

[07speed3]

true but for whatever reasoning they are not gonna cover him. i think its rediculas but they can do what they want i suppose, yesterday my dealer told me that she had about wo other people come in with mods and had to denie them...

 

[mgerst1]

true but for whatever reasoning they are not gonna cover him. i think its rediculas but they can do what they want i suppose, yesterday my dealer told me that she had about wo other people come in with mods and had to denie them...

When did they deny his warranty? was this recently?

 

[07speed3]

just since he started this thread i beleive

 

[Darkhorse]

indeed......

 

[07speed3]

indeed......

haha