Fuken Mazda Dealership... My Engine bay caught on fired today sigh...

[wongster]

you know what?.. i am going to do some research in canadian law.. because although it was my friends fault.. they should not be making him pay for this....

 

[evilmonkeyMSP]

if its a stupid mistake on his part, which it is, Im sure they are able to dock his pay

 

[jred321]

you know what?.. i am going to do some research in canadian law.. because although it was my friends fault.. they should not be making him pay for this....

i wouldn't think so either, but i'm certainly no expert. if i were him i'd quit, then i wouldn't think they could take any money from him as when the accident occurred he was acting as a representative of the dealership so ultimately the dealership is responsible. i wouldn't think the dealership would be able to go after an individual for something like that

 

[-pixy-]

you know what?.. i am going to do some research in canadian law.. because although it was my friends fault.. they should not be making him pay for this....

they can't charge him, they hired him, they trained him, his actions are the dealerships responsibility.

 

[jred321]

Holy crap!
I DEFINITELY think you really really need the insurance involved.

There is NO way of predicting what LONG TERM consequences you may experience.
You WILL end up needing PROOF. FOR SURE!!! s***, I would report it to Mazda too! Just for the documentation/ paper trail.

I DO NOT trust the dealership to handle this properly. You need professional intervention. You friend is not liable anyway, it is the shop.

That's why we all PAY FOR INSURANCE TO BEGIN WITH!!

That also goes for the shop and their insurance.
DO NOT assume that the dealer will be good for their "word" even if they say they'll fix your problems.
Unless you are a Canadian Lawyer specializing in insurance law and torts, DON'T MESS AROUND!
We (our MAZDA community) doesn't want you to get SHAFTED!
So, listen to the advice given you here, by people who have nothing to gain or lose by your actions (unlike the dealer)!

They probably don't want to face higher insurance premiums, so they will resist reporting it.
*** But it's a DAMN FIRE IN YOUR ENGINE! ***
We're not talking about 'oops, we scratched your brand new paint job'!
Even in Canada, there are procedures, due diligence to perform, etc...

i agree. there is no reason you should not tell the insurance company and get proper documentation. i at least semi know what i'm talking about

 

[jred321]

they can't charge him, they hired him, they trained him, his actions are the dealerships responsibility.

depends on local laws though and what he signed when he was hired. remember, anything goes in canuckistan

 

[Crazee D]

Well, still he was on the clock, so his actions are the responsibility of the employer. Unless Canadian law is cockeyed.
But that is beside the point.

A. Friend is forgiven
2. Dealership is liable
III. U need a paper trail, comprende?

 

[Jliao]

Call your insurance agent and ask them? Don't file a claim but just ask them what you should do in this case.

Also, G-Papi said "Draw a line between friendship and business" and demand what you want and not what the dealer wants. Treat your friend as part of the dealer and try not to have friendship feeling involve, or else you're taking the damage upon yourself. If your friend is a completetly at fault, just say other tech that was with him should've known and should've stopped him. Regardless, you SHOULD be the one in control in this situation and NOT the dealer. Even if it comes down to driving a rental car, demand a better car than Yaris.

My $.02

 

[Renesis8]

Dont just let your friend figure this out, the dealership will definatly screw you over when your car has a problem. You bought a 40k?? Canadian car, it is your money. You should report it to insurance, your friend's job is probably on the line anyways, for making a mistake like that. Its ultimatly his responsibilities, dont share it with him, you're inviting yourself trouble. Given his experience, you said you took cars to him to service for many years? he can find a job else where easily.

 

[BeNegative]

Shet! I'd demand a new car. Even if they fix it for free, to you, who knows what damages they will over look that the fire may have caused. Problems from that will probably appear later on in your cars life.

Our law here, the company is not allowed to dock your pay because of that persons error. It is the companies loss in not properly training the employee and/or taking precautionary classes, etc. The messed up thing is if they signed some sort of contract before this happened regarding damagaes they may cause, then they will have to pay for damages. Heck, if they signed a contract stating they will pay for the damages they have made after the fact, they will have to pay for the damages. As for your friend, it all depends on the law there. Good luck to both of you.

Honestly, this is why I do my own oil changes. This is insane!

**EDIT**

Here's another mess up: http://www.mazdas247.com/forum/showthread.php?p=2747007#post2747007

 

[varek]

damn!!! same oil cap issue with mine

Took my cx7 to a Mazda dealership for a oil change. They delivered the car to the Mazda waiting room where I was located. I took the car for a spin back to my house. I noticed a strong oil oder ventilating through the air conditioner vents. Lucky I only drove about 3.5 kilometers after I stopped at the stop light I notice white smoke coming out of the hood of the vehicle. I immediately opened the hood and found oil splashing everywhere all over the engine. I took the CX7 back to the dealer, I was pissed off cursing out every employee present. The mechanic in charge of my oil change did not properly close the oil cap. I noticed that they immediatley started pouring new oil bottles in the engine. I was asking them why were they pouring 10w 30 oil instead of the recommended oil 5w 30 per CX7 manual. They answered back stating the oil that they poured in my engine is the same oil they use for all of the other Mazda models. They also stated since we live in a tropical climate that 10w 30 oil is the recommended one to use. They cleaned my engine with a bio degradable lemon degreaser cleaner and used a water pressure gun to rinse it off. The only part that they could not clean and had to request a replacement order for my vehicle was the rug foam part under the hood. I currently have 90 miles since the incident and no problems have been detected as of now. They apologized for the mistake. Is it true what they said about the 10w 30 oil (warm weather) vs 5w 30 (colder weather)? (fu$%ing newbies)

 

[1Sleepy93]

Took my cx7 to a Mazda dealership for a oil change. They delivered the car to the Mazda waiting room where I was located. I took the car for a spin back to my house. I noticed a strong oil oder ventilating through the air conditioner vents. Lucky I only drove about 3.5 kilometers after I stopped at the stop light I notice white smoke coming out of the hood of the vehicle. I immediately opened the hood and found oil splashing everywhere all over the engine. I took the CX7 back to the dealer, I was pissed off cursing out every employee present. The mechanic in charge of my oil change did not properly close the oil cap. I noticed that they immediatley started pouring new oil bottles in the engine. I was asking them why were they pouring 10w 30 oil instead of the recommended oil 5w 30 per CX7 manual. They answered back stating the oil that they poured in my engine is the same oil they use for all of the other Mazda models. They also stated since we live in a tropical climate that 10w 30 oil is the recommended one to use. They cleaned my engine with a bio degradable lemon degreaser cleaner and used a water pressure gun to rinse it off. The only part that they could not clean and had to request a replacement order for my vehicle was the rug foam part under the hood. I currently have 90 miles since the incident and no problems have been detected as of now. They apologized for the mistake. Is it true what they said about the 10w 30 oil (warm weather) vs 5w 30 (colder weather)? (fu$%ing newbies)

No. You aren't getting any extra protection with a 10w 30 in warm weather. The first number is the oil's cold weight, ie start up weight. The lower the number the easier it flows before the car warms up. I'd demand they put the 5w in because they don't know what the hell they are talking about and your cold start protection is going to suffer. If you wanted better warm protection you'd get like a 5w 40. (bang)

 

[varek]

No. You aren't getting any extra protection with a 10w 30 in warm weather. The first number is the oil's cold weight, ie start up weight. The lower the number the easier it flows before the car warms up. I'd demand they put the 5w in because they don't know what the hell they are talking about and your cold start protection is going to suffer. If you wanted better warm protection you'd get like a 5w 40. (bang)

Thanks for your response. Im going to report the oil type issue & incident to the local Mazda central distribution center and Mazda USA. m also going to request an extended warranty program , just to play it safe.

 

[BeNegative]

Uh, why would you want to extend your warranty after this incident? They've already proved poor service. You want them to work on your car more? Sorry, but I do not see this as a wise decision. I understand you are now concerned that other problems may appear because of this incident; however, I think that's going a bit far there for something you will mostly likely not be very pleased with. Btw, like I mentioned before, I highly suggest getting names, titles, times, what was said or agreed upon, paper work (receipts) etc.

Thanks for your response. Im going to report the oil type issue & incident to the local Mazda central distribution center and Mazda USA. m also going to request an extended warranty program , just to play it safe.

 

[Crazee D]

Any update from the Wongster?

 

[wongster]

yea.. they fixed the car for me.. and my friend still has his job.... he is still working who is payin meanin either he is or the dealership...

the only damage was just the wires, as it was melted from the fire burning the brake cleaner.... after having it back for a week.. the car drives good as it was, and dont see any problems yet.

 

[Crazee D]

Um, JUST some wires? Do u realize how easy a tiny melted wire could go undetected and short out something, like...um, say....

AN AIR BAG !! (maybe it could go off at any time)

OR YOUR LIGHTS OR EVERY OTHER SYSTEM IN THE ENTIRE VEHICLE !!

Seriously, I hope you dont regret this later...