First oil service and tire rotation

[Super Unique]

There exists a VERY large gray area on this matter

For now, I will give them 1 more try, then it's off to another, hopefully better service dept.

 

[goner]

trust me when i say you have to have it done at a business that is licensed to repair vehicle's. you keeping records is useless in arbitration.repair orders are legally binding contracts and are the only thing the court will see fit as documentation. you must provide proof of maintenance by a "professional". i work at a dealership. we dont sell mazda's but i work on my own car and service it myself. the olny thing i have backing me up is that i open repair orders whenever i change the oil,brakes etc. but you DO need to have a repair order of somesort from a licensed repair facility. it doesnt have to be mazda but the key word is LICENSED. i change my oil every 2000 miles. i know thats crazy but i still buy an oil change here and there at mazda just to keep the tech and advisor happy and so they dont try to look for things that should not be on the car.

 

[hilmar2k]

Nowhere in the warranty information booklet does it state that maintenance must be done by someone "licensed". Actually, it (albeit unintentionally) says the opposite. From page 13, "You are responsible for properly operating and maintaining your Mazda Vehicle in accordance with the instructions described in your Owner's Manual." I think it would be exceptionally hard, give that, for Mazda to deny warranty for you changing your own oil.

 

[FrequentFlyer]

trust me when i say you have to have it done at a business that is licensed to repair vehicle's. you keeping records is useless in arbitration.repair orders are legally binding contracts and are the only thing the court will see fit as documentation. you must provide proof of maintenance by a "professional". i work at a dealership. we dont sell mazda's but i work on my own car and service it myself. the olny thing i have backing me up is that i open repair orders whenever i change the oil,brakes etc. but you DO need to have a repair order of somesort from a licensed repair facility. it doesnt have to be mazda but the key word is LICENSED. i change my oil every 2000 miles. i know thats crazy but i still buy an oil change here and there at mazda just to keep the tech and advisor happy and so they dont try to look for things that should not be on the car.

Lets see that in writing please.

On another note, I think I found an Opec stock holder (2,000 miles?!?). (eek2)

 

[smakdown61]

trust me when i say you have to have it done at a business that is licensed to repair vehicle's. you keeping records is useless in arbitration.repair orders are legally binding contracts and are the only thing the court will see fit as documentation. you must provide proof of maintenance by a "professional". i work at a dealership. we dont sell mazda's but i work on my own car and service it myself. the olny thing i have backing me up is that i open repair orders whenever i change the oil,brakes etc. but you DO need to have a repair order of somesort from a licensed repair facility. it doesnt have to be mazda but the key word is LICENSED. i change my oil every 2000 miles. i know thats crazy but i still buy an oil change here and there at mazda just to keep the tech and advisor happy and so they dont try to look for things that should not be on the car.

Even if a receipt doesn't do anything, if mazda questioned me about changing the oil, I will use my blackstone labs report. Thats an expert analysis that mazda can't argue with.

 

[Super Unique]

they can still tell you to go suck a dick if they feel like it.....

Doesn't make it right, but they do it all the time. Everyone on the internet has giant balls of steel when they talk s*** about it, but it's a whole different ball game in real life.

 

[smakdown61]

they can still tell you to go suck a dick if they feel like it.....

Doesn't make it right, but they do it all the time. Everyone on the internet has giant balls of steel when they talk s*** about it, but it's a whole different ball game in real life.

A dealer can tell you that, but an arbitrator won't.

 

[serialtoon]

it's a different situation when your in the service lane with a rod hanging out the side of the block, and they laugh @ your oil change receipts, and say warranty denied.

I am fully confident in MY ability to change the oil, but am not that confident in their ability to live up to their obligations.

Agreed! Although i cannot complain much. I have a LIFETIME oil change,tire rotation/balance, wash,wax and multipoint inspection from my dealer (first)....by the way it was "thrown in" for buying the car.

 

[FrequentFlyer]

Agreed! Although i cannot complain much. I have a LIFETIME oil change,tire rotation/balance, wash,wax and multipoint inspection from my dealer (first)....by the way it was "thrown in" for buying the car.

I got the same deal, but unfornately, they only change the oil every 7,500 miles and don't use synthetic, unless of course they let me provide the oil (and then I'd have to watch them pour it in myself because I wouldn't trust'm). If you don't mind the above, it definitely is a good deal worth quite a bit over the life of the car (you figure at $40-50 per oil change).