Hello all. I’m new here and I’m in need of some help with my dealer.
Since I’ve bought my 2020 cx5, I’ve had issues with the sensors.
Very specifically I have my passengers side rear view mirror warning light going off and on intermittently. Even if no one but myself is on the road. It also goes off and on when I am in the farthest right lane.
Sometimes it works, sometimes it does not.
The issue will also cause the alert system to go off when I put my turn signal on to merge right, even though there is no one but me on the road.
I have taken this in for service since the week I bought the car. Each time the tech says it’s fine and no codes.
So far I have taken it in 3 times with the last time the tech saying he made a small adjustment.
The problem at go away for a minute but always comes back. It’s at the point where I do not feel the safety feature works at all. It’s got me so I’m really paranoid over the sound alerts as well.
Just took it back today and of course they called and said the same thing. Tech drive it for 20 minutes, no issue, no codes. This time charging me $190 for the visit.
I just called and told them I have video of the issues and they’ve asked to see them. I sent the videos along and am now waiting it out.
I’m at my breaking point and just want this issue fixed.
I was wondering if some of you industry guys could help with how I can run this up the chain if I’m left, once again, with nothing fixed and a faulty security system.
Since I’ve bought my 2020 cx5, I’ve had issues with the sensors.
Very specifically I have my passengers side rear view mirror warning light going off and on intermittently. Even if no one but myself is on the road. It also goes off and on when I am in the farthest right lane.
Sometimes it works, sometimes it does not.
The issue will also cause the alert system to go off when I put my turn signal on to merge right, even though there is no one but me on the road.
I have taken this in for service since the week I bought the car. Each time the tech says it’s fine and no codes.
So far I have taken it in 3 times with the last time the tech saying he made a small adjustment.
The problem at go away for a minute but always comes back. It’s at the point where I do not feel the safety feature works at all. It’s got me so I’m really paranoid over the sound alerts as well.
Just took it back today and of course they called and said the same thing. Tech drive it for 20 minutes, no issue, no codes. This time charging me $190 for the visit.
I just called and told them I have video of the issues and they’ve asked to see them. I sent the videos along and am now waiting it out.
I’m at my breaking point and just want this issue fixed.
I was wondering if some of you industry guys could help with how I can run this up the chain if I’m left, once again, with nothing fixed and a faulty security system.