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That's a shame, pretty much thats the short answer for we dont know whats going on ... I'll take mine to the dealership and if I get the same answer I will demand a letter from them saying is normal. If the transmission fails in the future (out of warranty) and it's related to that, they'll have...

Have the same car with the same noise under the same circumstances. My car is working and shifting fine so I figured it was normal, did you got any answer from the dealership? Im afraid that this could escalate into a more serious issue in the future.