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I had a similar cash grab during a routine service visit at a Canadian dealer last year where they added a bunch of fuel & oil additives that I never asked for, nor are they recommended by Mazda....and tried to upsell me on more so called maintenance services. It's becoming the wild west with...

To clarify my earlier post: the second dealer at my 48k scheduled maintenance did not do the brake service, likely only a visual inspection to say it was time to replace pads/rotors, so no point in doing / charging me for the brake service if they soon needed to be replaced. The first dealer at...

Thanks for the info. Ended up getting the caliper kit from Napa (dealership and Napa only sell the full kit, not solo bracket) for $125 CDN plus $50 core deposit. Didn't replace caliper as it was perfectly fine, so now I have a spare ;)

You are likely 100% correct. (y) Brought the bracket and bolts to my local mechanic to have a look, he said the coils are actually the bracket threads that sheared right off in the form of a continuous coil. Never saw this before, looked like a coil spring / helicoil to me at first. Thanks for...

So I just got back from my weekend away in the rental car. Passed by a Mazda dealership on the way home, bought some new bracket bolts (hoping that might be the easy fix), and asked about new brackets: they only sell brackets with a new caliper ($320 CAD). Checked my local Napa, they also only...

I said I had 2 inspections (eg. routine mileage inspection) , that included brake service at those mileage intervals. So obviously they did more than just drop a wheel to do said brake service, and for some reason the bracket(s) must have been removed at some point and somebody f'd up if I have...

That is also my question: mine were 17 & 17 bolts...which is what I found really strange as everything I've been reading points to 14 & 17 bolts. Are you turbo? Canadian specs recommend brake service at 24k km, so this is my 2nd. I was really shocked that they suggested replacement at 48k - I...

rotor & pads all around was their recommendation at the time. But there was still some life in them (5-6mm remaining on pads, rotors not bad), so I held for a couple months till now, when a bit of shudder started on fronts. Looked more like a cleaning than replacement was needed, but easier to...

No disrespect but I guess you wouldn't know if these are factory installed or after a dealer service mishap - essentially they are tiny coil springs that along with a re-tap help repair stripped threads or strengthen threads of various fasteners. Google has tons of info on them.

2021 CX-5 GT Turbo Dealership recommended brake replacement rather than brake service at last 48k inspection. Quoted me an absurd $1900 for full front & rear. Brakes were still serviceable, so I opted to buy my own parts ($400) and do job myself. Started to replace front brakes today, got...

I'm not one to kiss and tell, as I plan to escalate this matter; but it was a Montreal dealership. Think I may just go to the consumer protection groups, as my past experience with Mazda Canada's regional office has been crap - they simply told me that the dealership service department knows...

So they never verbally mentioned additives to me. Looking closer at the work-order, they have added a line at the end of the Mazda recommended 48k stuff, with a line saying "engine treatment included". The additive prices are listed with the other oil change items (oil, filter, washer). So I'm...

Just had the job done last week on my '21 CX-5 2.5T. Reported oil consumption to them last fall (had the light come on several times), but stupid me I cleared the DTC after topping up, so they didn't see any code and said "all cars use up oil". Yeah, but almost a liter every 5k? Light came back...

Glad I came across this thread. Same issue with my 48k 'inspection' and oil change on my 2021 CX-5 turbo. Was never asked, but noticed after the fact that dealership stuck me with over $70 worth of additives: BG115 MOA treatment $30.37 BG280 fuel treatment $21.80 BG2026 fuel additive $19.67...