Spoke to mazda again today and asked them to tell me what the tsb is... they advised it's an issue with the sd card... cards with the # BHP1-66-EZ1G do not have the latest update. Update the software via mytoolbox from.Mazda... bingo we have voice activated destination input....
I called mazda today and was told there is a TSB for our voice issue. They would not provide the details or if it is something that can be done at home without the dealer. The Tsb number is 09-00318. I contacted the dealer and am now waiting to hear back what it is and if it will fix it...
I was at the dealer with my 2018 cx-5 ... dealer tried to update GPS because of the voice address input unavailable issue. GPS had the newest update..the dealer could not figure out why..They went to several new 2018 cx-5 and cx-9s and tried to input an address via voice..all vehicles provided...
Hello,
I am having the same issue in my 2018 cx5. it continually tells me input address by voice not available, parked.. driving.. stopped.. engine running or stopped makes no difference. Does anyone know how to remedy this?
thank for your help.