Recent content by mccasle

Many of you probably remember my first post and video about the transfer case fluid and comparison at 35K. Well, we are at 65K and I took my wife's 2012 CX-9 in for the recall, oil change and transfer case fluid replacement. When the service manager mentioned we should keep the loaner for a...

Lets put it this way.....in the 5 minutes it took to do the video in the kitchen, my wife was complaining of the smell 20 feet away in the living room. It took about 15 minutes for the smell to dissipate after I recapped the bottle. I still have the bottles in the garage in case anyone has...

Actually this was done at 35K along with my regular 5K synthetic oil change. I can tell you the car feels much smoother, but it could be the placebo effect. Unfortunately it will vary by dealer. Montrose Mazda in Cleveland OH (where I bought the CX-9) will not do it because it is a "closed...

https://www.youtube.com/watch?v=Tn-vR9Mxhas&feature=youtu.be Hopefully this youtube video link works. If not, here is the link pasted below

First of all, I want to thank James Parrott (service advisor) and the techs at Germain Mazda in New Albany Ohio for their assistance! I have a video I will post on youtube and I will post a link here as soon as it is uploaded. I knew about the transfer case issue when I purchased this car new...

I checked with two service advisors here in Columbus, Ohio. Here is what they told me (take it for what it is worth): 1) The transfer cases have been completely redesigned by Ford and Mazda, improving the seals and case itself. It is now used on both the CX-9 and the Ford Edge 2) According...

Those are great questions and ones I have been thinking about. This issue was the reason I paid to get the 10 year - 120,000 mile extended warranty for our CX-9. I am willing to call my service advisor to get his thoughts on these questions. Perhaps others can do the same and we can learn...

We have a 2012 CX-9 Touring with AWD Just received it along with SSP93 for the brake issue. He is a small section of the letter for those of you that have not seen it..... Mazda Motor Company has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for the...

I'll take $275 over what it cost for our 2004 Nissan Quest minivan - $600+ and that was the lowest cost among dealers, NTB, etc. You nearly had to remove the engine to get the back 3 plugs on our V-6. Glad to have the CX-9 now !

Tremendous experience today at Montrose Mazda in Cleveland. Unfortunately I did not prepare well for the extended warranty protection discussion. Was offered the EasyCare Gold package (Total Care) for $1895. It is for 72 months / 120,000 miles. Given I had the opportunity to cancel within...

IgoZoom, The deal at Montrose Mazda is Cleveland went through without a hitch ! It took maybe 30 minutes from the minute we walked in till we left. There was no change to the trade-in value at all. Learned that our 2012 Touring was an early production model so it does not have the lines in...

I am really glad I had Montrose add the bumper guard on the back before we got it today. It really makes a difference on the black CX-9. New to uploading pictures. The night pictures are just under 5MB, but it appears to be too big of a file. Anyone know how to rework it so it will upload...

I'll check on getting the cargo tray when we pick it up. It is black on black. Still haven't seen it yet ! Living in Columbus, I sent emails out to everyone in Ohio to get quotes. Steve at Montrose Mazda in Cleveland took $7000 off immediately about 3 weeks ago. Ricart in Columbus...

New to the forum as well - going to pick up a 2012 CX-9 Touring AWD Sunday at Montrose Mazda in Cleveland Moonroof & Bose Audio Pkg Sirius Satellite Radio 6 CD Changer w/ Multi-Info Display Touring Pwr Liftgate Pkg Remote Start MSRP $36,702 Paying $29689 (NO Mazda loyalty included) Taking...