CX-60 PHEV - Can anything be done about the bumpy suspension?

I've have our new CX-60 plug in hybrid for a couple of months and I'm shocked at how stiff and bumpy the ride is. I didn't realise on the test drive (over smooth tarmac), but the car is a proper bone-shaker when driven over anything but the smoothest roads.

Can anything be done about this? Is Mazda going to do anything? Should I complain to them? Will it do any good?
 
Your best bet is to talk to your dealer first, to see if any other owners have complained about the same issue. This should let them know that its a known issue among other owners. If the dealer refuses to assist, contact Mazda Corporate to complain about the suspension.


This is an article from July that mentions the suspension and Mazda Australia's statements.



This post suggests that there was a factory update to the suspension for the earlier production cars.

 
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