They either don't answer their emails or answer then after 7-10 days.
They don't answer their phone so you have to leave a message. They don't call back.
Shorted me a touch up paint pen. They acknowledged it. Have sent them 4 emails in the last month with no response.
Canceled an order for shop manual and wiring diagram because it hadn't been filled for 3 months. They apparently shipped it the day of my cancellation with no notification of shipment or update of my order on their system. Got it today and have to return it because I ordered somewhere else and have a set all ready.
Paid $15 more but good communication, fast free shipping and no hassle with onlinemazdaparts.com.
The parts guy, D. Glen is a real clown!!!!!!!!!!!
They don't answer their phone so you have to leave a message. They don't call back.
Shorted me a touch up paint pen. They acknowledged it. Have sent them 4 emails in the last month with no response.
Canceled an order for shop manual and wiring diagram because it hadn't been filled for 3 months. They apparently shipped it the day of my cancellation with no notification of shipment or update of my order on their system. Got it today and have to return it because I ordered somewhere else and have a set all ready.
Paid $15 more but good communication, fast free shipping and no hassle with onlinemazdaparts.com.
The parts guy, D. Glen is a real clown!!!!!!!!!!!
Last edited: