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The Future of the CX-5 - Strategic?

If the CX-5 was only available in AWD, would you have bought it? (New, not used please)

  • Yes

    Votes: 17 85.0%
  • No

    Votes: 3 15.0%

  • Total voters
    20

sm1ke

Work In Progress..
Moderator
Contributor
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Canada
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'18 CX-9 Signature
Agreed.
I also enjoy testing the salesperson's knowledge by "playing dumb" & seeing how much misinformation I get. There's a big difference between a salesperson needing to check on something they're not sure of vs. being fed a load of nonsense.

This is the approach I take as well, and for the same reason as you. I want to know what kind of person I'm dealing with - someone who's going to attempt BS me, or someone who is genuinely interested in helping me. I prefer the latter.
 
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Pueblo county CO
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CX-5 Sport 16.5 6M
It seems to me most car sales people are not technical car people, but rather money oriented people. They are more interested in selling you the biggest package that will fit your monthly payment limit.
 

sm1ke

Work In Progress..
Moderator
Contributor
:
Canada
:
'18 CX-9 Signature
^^ Without a doubt. Salespersons are given key selling points that are used to sell to the general public. I expect salespersons to know about new features and major changes that are significant enough to draw attention. As an example, I wouldn't fault them for not knowing that a CX-5 with the 2.5T has slightly bigger rotors compared to the non-turbo 2.5. But, for a salesperson to not know that FWD was an available option in their region? That's inexcusable IMO.
 
I think you guys are wasting your time by "testing the salesperson's knowledge" or expecting them to provide a high level of accurate information. Why do you care what Jimbo, who has been selling Mazda's for 3 weeks, knows about the product lineup?

Do your own research and negotiate your own price. That is the only way you'll ever know you're getting accurate information. In the 21st century, with every conceivable bit of information available at your fingertips, car salespeople are all but obsolete. They should serve as nothing more than order takers. The job won't even exist once Tesla's sales model is more broadly adopted.
 

sm1ke

Work In Progress..
Moderator
Contributor
:
Canada
:
'18 CX-9 Signature
I think you guys are wasting your time by "testing the salesperson's knowledge" or expecting them to provide a high level of accurate information. Why do you care what Jimbo, who has been selling Mazda's for 3 weeks, knows about the product lineup?

Speaking for myself, "testing the salesperson" is like a preview of things to expect when dealing with that individual during the sales process. If they attempt to bulls*** me about one feature, it's reasonable to assume that they would probably continue to bulls*** me about pricing and after-sales service. Additionally, I would prefer to give my business to someone who knows what they're doing, vs. someone who is basically a glorified order taker.
 

ColoradoDriver

Gen-1 Kodo Design
Contributor
:
Denver, CO
:
2014 CX-5 Touring
AWD is all they bring to my area, so there has never even been a choice.

If I lived in Florida or something, guess that would be another story.

Speaking for myself, "testing the salesperson" is like a preview of things to expect when dealing with that individual during the sales process. If they attempt to bulls*** me about one feature, it's reasonable to assume that they would probably continue to bulls*** me about pricing and after-sales service. Additionally, I would prefer to give my business to someone who knows what they're doing, vs. someone who is basically a glorified order taker.
True, but this is where it helps to have done the research to know when something is BS or not.
 
Speaking for myself, "testing the salesperson" is like a preview of things to expect when dealing with that individual during the sales process. If they attempt to bulls*** me about one feature, it's reasonable to assume that they would probably continue to bulls*** me about pricing and after-sales service. Additionally, I would prefer to give my business to someone who knows what they're doing, vs. someone who is basically a glorified order taker.
We're talking about the car sales business...of course they are going to BS you during the process.

Even if you happen to get a halfway competent sales person, you still have to deal with the BS from the sales manager, GM, finance person, service department, ect.

A glorified order taker is exactly what I look for when buying a new car...
The front-line sales person serves absolutely no purpose for an informed/intelligent car buyer. The only thing they can do is drag out the process and try to get you to pay more.
They have zero power, as all deals are made by the managers.
 

HardRightEdg

US 2020 CX-5 Touring AWD Soul Red
When I was shopping for a 2020 in the Buffalo region and beyond, I think I saw one new FWD, a Sport. Hertz out of Pittsburgh was selling a couple of their FWD Touring rentals. That's about it.

Looking to the south, here's an Orlando Mazda dealer with 129 new 2021 CX-5s for sale in two locations.


The FWD's are:

2 Grand Touring
16 Touring
1 Sport

No turbos out of those 129.

Here's a Dallas area dealer with 47 on the lot, 6 FWDs, all Tourings, no FWD turbos.


Here's a Los Angeles area Mazda dealer with 64 on the lot, no FWD units at all.


A couple of takeaways:
  • It's conceivable that the only way to get a FWD turbo is factory order. Mazda may not even offer them for dealer inventory.
  • Of the 240 vehicles at those three dealers, there are 25 FWDs, about 10%, less than the FWD warm weather advocates would lead one to believe.
  • Among the 240 vehicles at those three dealers there is a grand total of one Sport on their lots, that FWD at the first dealer mentioned.
  • With the switch to AWD exclusively, these guys are already in the habit of upselling out of Sport. I suppose they're not going to have many objections to upselling another $1,400 given the relatively small percentage of FWDs they currently carry. That LA dealer already wants nothing to do with FWD or the Sport trim.
 
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2019 CX-5 Signature
When I was shopping for a 2020 in the Buffalo region and beyond, I think I saw one new FWD, a Sport. Hertz out of Pittsburgh was selling a couple of their FWD Touring rentals. That's about it.

Looking to the south, here's an Orlando Mazda dealer with 129 new 2021 CX-5s for sale in two locations.


The FWD's are:

2 Grand Touring
16 Touring
1 Sport

No turbos out of those 129.

Here's a Dallas area dealer with 47 on the lot, 6 FWDs, all Tourings, no FWD turbos.


Here's a Los Angeles area Mazda dealer with 64 on the lot, no FWD units at all.


A couple of takeaways:
  • It's conceivable that the only way to get a FWD turbo is factory order. Mazda may not even offer them for dealer inventory.
  • Of the 240 vehicles at those three dealers, there are 25 FWDs, about 10%, less than the FWD warm weather advocates would lead one to believe.
  • Among the 240 vehicles at those three dealers there is a grand total of one Sport on their lots, that FWD at the first dealer mentioned.
  • With the switch to AWD exclusively, these guys are already in the habit of upselling out of Sport. I suppose they're not going to have many objections to upselling another $1,400 on given the relatively small percentage of FWDs they currently carry. That LA dealer already wants nothing to do with FWD or the Sport trim.
Or, they sell the FWD's quicker, which is why they have a majority of AWD's left. Dealers are not being replenished like normal these days.
 

HardRightEdg

US 2020 CX-5 Touring AWD Soul Red
Or, they sell the FWD's quicker, which is why they have a majority of AWD's left. Dealers are not being replenished like normal these days.
That was posited before. I highly doubt that's the case. FWD vehicles have fewer parts where shortages are less likely to occur. The fact of the matter is neither auto makers nor dealers like selling lower trims or de-contented versions. There's less profit there. If there was a shortage in a chip or other part that goes into both FWD and AWD versions, they're going to put it into AWD versions.

In normal times, the typical mix on the lot across manufacturers is heavy in the middle trims with as many or more upper trims than entry models.
 
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2017 Mazda 6 Sport
In order to deal with the inventory crunch, Mazda is reallocating vehicles that were going to other countries (that are AWD markets) to the US. This means that FWD markets in the US are getting mostly AWD vehicles
 

HardRightEdg

US 2020 CX-5 Touring AWD Soul Red
In order to deal with the inventory crunch, Mazda is reallocating vehicles that were going to other countries (that are AWD markets) to the US. This means that FWD markets in the US are getting mostly AWD vehicles
If they are sending AWDs from AWD markets to the US FWD markets (if one presumes there is such a thing), where are the FWDs going? Doesn't that strike you as backwards? Unless of course they are cutting back on FWD production altogether. And why would they do that? Probably for the same reason they are eliminating FWD from the NA market where 1/2 of global CX-5s are sold.
 
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2017 Mazda 6 Sport
If they are sending AWDs from AWD markets to the US FWD markets (if one presumes there is such a thing), where are the FWDs going? Doesn't that strike you as backwards? Unless of course they are cutting back on FWD production altogether. And why would they do that? Probably for the same reason they are eliminating FWD from the NA market where 1/2 of global CX-5s are sold.
Correct, not as many FWDs are being produced because of the ship shortage
 
Interesting discussion and where this went. I would think Mazda sales people have it very easy considering how few vehicles Mazda actually makes. If you did get a bad sales person, how hard/easy would it be to get rid of them and get someone else?