Rear Hatch Rubber Button

[Groundgrubs]

New to the CX-9 - Bought a 2008 with Comfort Key and power tailgate. The tailgate works from the credit cards and from inside without any trouble. But the button on the rear hatch does nothing.

Bad Button? - Replace?

Thanks,

 

[Groundgrubs]

ok took apart - cleaned and now it locks doors. Wont open hatch, but, according to owners manual, is not supposed to. Power lift gate can only be opened with smart key or button inside.
seems counter productive....