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- 2016.5 CX-5 GT AWD titanium/black 2016 Miata Club ST MT white
I got it fixed. They, June, got it done. Ended up paying for the oil because I wasn't in the mood to argue for 80 dollars. Screw it. Just fix it. So, according with the mechanic who worked on my car, all that was needed was a new bolt, problem solved. I pointed out: "you know very well, no customer is allowed in the shop while maintenance is performed on his car. The customer has no choice but to trust you, the mechanic, that you do the proper maintenance. No customer will visually check the proper bolt installation, proper torque and so on right after the work completion or before leaving the dealer's parking lot. Will I have any problems with this bolt in the future? No sir, everything is good now. OK, thank you". End of story, payed for oil and left. At least, June dealer fixed it, relatively simply, I would say. Now, another thing pisses me of, quite frankly, about the second dealer, the guys who discovered the stripped bolt, yesterday: the fact that they were incapable of providing me with any options, troubleshooting, nothing. They went straight for the oil pan replacement, gross incompetence, in my opinion. And I remember watching them, yesterday, from a distance: four youngsters, mechanics, orbiting around my car, starring at their cellphones, car on jacks, nothing was happening. That's what we pay for: incompetence at a premium price. Dealer expertise... There is no dealer expertise or maybe very few good techs. Everybody else has no idea what to do without the scanner, the tablet that tells them how to do a certain task. Completely useless and a ripoff for customers.
Exactly HOW was it fixed?
New oil pan (that's what should have been done)?
Self-tapping drain plug (where do the metal shavings go with these?)?
"Now, another thing pisses me of, quite frankly, about the second dealer, the guys who discovered the stripped bolt, yesterday: the fact that they were incapable of providing me with any options, troubleshooting, nothing. They went straight for the oil pan replacement, gross incompetence, in my opinion."
Say what? There was ONLY ONE way to fix this properly and that's with a new oil pan. Sure, a self-tapping oil drain plug is a fix, not a proper fix, but a fix none the less. What did you want them to troubleshoot exactly?
"Everybody else has no idea what to do without the scanner, the tablet that tells them how to do a certain task. Completely useless and a ripoff for customers."
And that right there is exactly why a good portion of us here do our own work. Those who can, do, those who cannot, pay the price and take their chances.