So... I got the car back March 10th. Service Manager is very professional but the mechanics keep doing what so many do. Left greasy handprints all over the tan coloured A pillar. Undertray was hanging down 1 cm and the bolt clearly was not tightened up. Unplugged the dashcam from the camera, which is behind my mirror so I didn't notice until a couple minutes later. They did this last time and in the feedback survey I mentioned I'd appreciate it if they unplugged it from the 12V instead and left the power cord lying near the shifter so it's obvious it needs to be plugged back in. And it had multiple dings on the door. It was at the dealer for five weeks. The lot is huge. They could have parked it in the back but I'm pretty sure they always had it parked around other cars. All these things were taken care of over the next few days.
However, two weeks after I got it back, I started the car in the morning, used heat for 5 minutes and then turned it off as it was no longer needed. Yet it would still blow heat where I could feel it with my hand about 15 inches away. It was blowing like as if there was one setting below the minimum fan level. Two weeks after that it happened again. Both those times, this stopped later in the day.
Yesterday, drove it at 4pm for 10 minutes with windows opened as it was about 30 C/90 F and sunny outside. But then my wife drove it and she needs AC. It was blowing hot air for the 10 minute drive back despite being on AC. This morning I start it up and then tried AC and it was working fine. But dealer said to bring it in after I told them the above mentioned. Service manager said a small leak in the condenser. They did the test and the freon is very low. He said that could be a $1,000 CAD job. But in the meantime he's putting some JB Weld on it and then they'll test it again after that sets.
And as many of you surely have noticed, there are rock chips where the roof meets the windshield. I posted about this last November. I dremeled those spots to the bare metal and then put the paint pen on. There's also a nickel sized rust spot in the middle of the roof. I did the same thing but somehow it kept rusting. So I did it again. And once again, it has rusted again. As I walk through the dealership I look at so many CX9s, CX5s, CX3s and CX30s. So many of them have the chips in the same spot. I mentioned that to the service manager weeks ago and he showed me his newer model CX9 today and he got a couple now. He said he was driving behind a dump truck and heard the pebbles bouncing off his car.
He said if there's enough people complaining about this then he hopes Mazda will take of it for people. He said he feels like the paint is too soft.