It worked! Nice! So @sm1ke it appears you do not need to downsize your large images before attaching them. The new max dimensions for uploads should be 12K by 12K. After uploading, the system will automatically downsize it to the current limit 1280 x 1280 (or less) in addition to further optimizations...This is all done to speed up image loading while still maintaining decent size and quality.Testing full size upload now with max attachment size limited to 1280 by 1280 (instead of 12K by 12K thought needed to help resolve this issue) to see if it will successfully down-size...
It worked! Nice! So @sm1ke it appears you do not need to downsize your large images before attaching them. The new max dimensions for uploads should be 12K by 12K. After uploading, the system will automatically downsize it to the current limit 1280 x 1280 (or less) in addition to further optimizations...This is all done to speed up image loading while still maintaining decent size and quality.
Hope you don't have images larger than 12K by 12K lol...That said, we should be able to raise the limit.
Oh I thought it was working after we made those changes...Did it work at any point afterwards or did you try now (for the first time after the changes) and it's still not..?
Right, ok...Hmm looking back at this thread, it appears I did test it using the same image (although not directly from the phone) and it worked after adjusting a few things.I think at that point I had already resized the images, so I didn't get to really test it. Yesterday was the first time I tried just attaching an image from my phone directly (dims are 12k x 9k).
Ah ok, so it appears to be a file size issue...I'll see if I can raise the limit.Progress!! It looks like one of the photos is working just fine. This is a 29.1 mb photo, dimensions unedited from my phone.
I do have another photo that has the same dimensions, but is larger at 37.7 mb. This photo does not want to upload - when I try to drag and drop, I get a parsing error, and when I try to attach, the thumbnail says the file is too large. This is probably just due to the file size cap we have
Thanks for the update...Will look into this again...Let me test posting a pic directly from my phone here to see what happens...Looks like the issue is back.. I just tried to upload a 27mb photo and it wouldn't work. I get the same error as before.
Ok...Attached image and when it finished uploading, there was no thumbnail...Posted and it appears the attachment isn't even there...Hmmm...Going to try embedding this time...
Ok...Got the same error you did...
I tried disabling a few things that I thought might be related but it didn't seem to help so the cause is unknown at this time. Bizarre that lifting the limits did not resolve this issue. It appears the image is well within the new limit for file size and dimensions.
Seems like there's another parameter we're not yet aware of that's preventing an image of this size from successfully uploading...I'll continue to look into this...In the meantime @sm1ke, when you have a moment, can you update your posts to reflect the new limits...51,200 KB (51.2 MB) and 15K x 15K