Door locks gone wild

madar

Contributor
:
2016.5 CX 5 Touring AWD, 2015 SCION XB
So, started about 2 weeks ago. When I open the drivers door with the engine running or ignition on, all the power locks will sometimes cycle or click sometimes for a few seconds. I can sometimes trigger it by wiggling the drivers side door handle. Looks to be the next can't-replicate-problem from the dealer. Anyone experience this? Any TSBs?

https://vimeo.com/332877167
 
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(silly)
 
So, started about 2 weeks ago. When I open the drivers door with the engine running or ignition on, all the power locks will sometimes cycle or click sometimes for a few seconds. I can sometimes trigger it by wiggling the drivers side door handle. Looks to be the next can't-replicate-problem from the dealer. Anyone experience this? Any TSBs?

https://vimeo.com/332877167

Well, you have a video, so it shouldn't matter if the dealer can't replicate it. You can show them the video.
 
Well, you have a video, so it shouldn't matter if the dealer can't replicate it. You can show them the video.

Yeah...didn't matter, was still a "couldn't replicate problem" even though I see it almost everyday. I was told to be careful how I open the door because I might be bumping the door lock, WTF!! I told them this is my second CX5, how I open the door shouldn't be causing this and it's only been happening a few weeks. Just got a text this morning asking how everything is, I said that besides the door lock issue which hasn't been resolved, everything else was fine. I also got a state inspection, wheel alignment, and had my drivers side seat cushion replaced because the heater element wasn't working. They replied "You're welcome, Glad everything was well blah, blah, blah". Right now I'm looking at an email for my Mazda Customer Service Survey. Think I'll wait a few days before I open that one...
 
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