I had to shut my door twice almost every time for the first week I had it so I know what you mean. But that is good, because it is sealed up so tight the air pressure pushes back on the door. If you have your windows down or cracked, it is not a problem. Well, it's not really a problem anyway, but a good thing.
Yes, the 2017 requires the strongest effort to close the doors of any vehicle I have ever been in.
05/17/17
Other
NHTSA ID: 10099445
TSB ID: SA-042-17
On some 2017 cx-5 vehicles, the drivers door is slightly harder to close than the other doors. this occurs when all the other doors and windows are fully closed.
I remember seeing this some time ago when I noticed the same issue with closing the doors.
It needs a firm pull but yes, it is quite pleasing. I shut the door on a brand new Mercedes E Class taxi the other day and it sounded like I'd kicked a trash can over. The new CX-5 eclipses that.
Better the door to be solid than flimsy
I'm glad that I'm not imagining it and others are experiencing it too.
It will be a different experience for everybody, but for me, it's poor engineering.
In your average day, you may drive to work visit 5 stores, drive home. You've done 7 open/close cycles for that day.
As a vallet driver, I calculated I've done ~126 open/close cycles in a day. That's with all car brands across many years.
To me, I noticed it the 1st time I used the door and I continue to have the problem 90% of the time.
To me, the problem doesn't just seem to be with the gaskets, with the final impact to the body.
It feels like a poorly lubricated hing as well.
It definitely does not swing "like butter", like it's on ball-bearings. It definitely doesn't swing as smoothly as those fidget spinners.
To me, it reminds me of when I have to open/close the doors on one of these,
It reminds me of a car that's been in an accident.
It reminds me of an old heavy car that isn't running well.
I can assure you that the top of the line, $150k+ BMW, Mercedes, Jaguar, or Bentley have amazing sound insulation. I know because I've driven them.
None of them close as difficulty as our new CX-5.
Even much heavier Lamborgini and McLaren overhead swinging doors are very very easy to close. You would think they aren't, but they are easy and require a light touch.
However, what many of these high-end cars have a slow close feature. It stops the door from closing fully, and then slowly, squeeze itself closed on its own.
See the following videos,
However, you can see with all these, they only need a light touch to close. The doors swing freely.
The 1st 15seconds of this video below, is how our doors feel to me.
I'm happy to know that I don't have a car with a unique problem that needs to get fixed, but I'm not happy that it feels so low quality to me and requires more effort to close.
