CX-5 Android Auto / Apple CarPlay

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2017 Mazda 6 Sport
ANYONE THAT BRICKED THIER CMU, PLEASE READ.

My mistake like others is I got very excited to install the new firmware and missed a step. Save yourself a ton of time and headaches by taking your time, inquire with members that can give you the correct firmware and follow the instructions carefully. Take an extra 20 minutes and read it a few times! It's better then the 20 hours you will spend on attempting to fix it.

What step did you miss?
 
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Minnesota
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'16 Touring AWD
The upgrade on my 16 was totally worth every penny. Hardest part was getting the USB hub out, which I got stuck on on my first attempt. My brother came over the next day with a power drill and we got it out no problem, just a drill hole in each corner of the hub. First attempt took about 2 hours, mostly due to my nervousness of damaging body panels. Turns out working in cell phone repair pays off, because I managed to get everything off and together again twice. Second attempt was about 45 minutes total, including wiring the harness.
 
I just bought a 2018 CX-5 GX. I am in Canada.

I don't have Nav package and was trying to figure out how to get Android Auto. A Mazda YT video says just install AA app on your phone, plug in via USB and it will be detected on both sides. I tried this and it did not work. Neither end seemed to detect the other, despite the fact that I had no issue with bluetooth and was easily able to use connect it for music and calls etc.

Any advice on what I need to do to get AA to work. I suspect I may need a SW update at the dealer?
 

sm1ke

Work In Progress..
Moderator
Contributor
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Canada
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'18 CX-9 Signature
I just bought a 2018 CX-5 GX. I am in Canada.

I don't have Nav package and was trying to figure out how to get Android Auto. A Mazda YT video says just install AA app on your phone, plug in via USB and it will be detected on both sides. I tried this and it did not work. Neither end seemed to detect the other, despite the fact that I had no issue with bluetooth and was easily able to use connect it for music and calls etc.

Any advice on what I need to do to get AA to work. I suspect I may need a SW update at the dealer?

The required components for AA/ACP did not come as an available option on 2018 models. I think it became an option in 2019, and later that year, Mazda offered retrofit kits that would allow owners to get AA/ACP on their older cars. Check your firmware version in the infotainment screen, under Settings. If it's at 70.xx.xx or higher, there is a possibility that the previous owner installed the retrofit kit. If it's lower than that, you definitely don't have AA/ACP, and you probably don't have the required components installed.

You can buy the AA/ACP retrofit kit for around $150-200 online, and you can install it yourself if you feel confident removing and reinstalling parts in the cabin. Otherwise, you can have any competent A/V shop or the Mazda dealer install the kit for you. But before you do all of that, be sure to update your firmware first.
 
The required components for AA/ACP did not come as an available option on 2018 models. I think it became an option in 2019, and later that year, Mazda offered retrofit kits that would allow owners to get AA/ACP on their older cars. Check your firmware version in the infotainment screen, under Settings. If it's at 70.xx.xx or higher, there is a possibility that the previous owner installed the retrofit kit. If it's lower than that, you definitely don't have AA/ACP, and you probably don't have the required components installed.

You can buy the AA/ACP retrofit kit for around $150-200 online, and you can install it yourself if you feel confident removing and reinstalling parts in the cabin. Otherwise, you can have any competent A/V shop or the Mazda dealer install the kit for you. But before you do all of that, be sure to update your firmware first.

Thank you, I talked to the Mazda dealer recently and they said the same thing.

If I went to a A/V shop, can they flash the firmware for me?
 

sm1ke

Work In Progress..
Moderator
Contributor
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Canada
:
'18 CX-9 Signature
If I went to a A/V shop, can they flash the firmware for me?

I don't know if I'd be comfortable with them flashing the firmware. I'd probably just do it myself. Depending on your current firmware version, you'll either flash directly to the newest version, or you'll flash to a 70.xx.xx fail-safe version, then flash again to the newest version. The process is detailed somewhere in this thread, and if you request the newest firmware version in this thread, @ASH8 may be able to provide the required files to you.

You just have to be sure to read the supplied instructions and follow them closely. And you'll need a bit of patience when the progress bar seems to hang occasionally.
 
On the bottom of AA on my display, there are 4 icons, right now they are maps, spotify, phone and Whatsapp. I want to change Whatsapp to textmessages.

In the AA app, there is customize launcher, but it appearrs to only work for other screen, not the main one I am referring too.
 
I'm looking to add Apple Carplay to my wife's 2018 CX-5 GT. I know I'll need to update the firmware. I'm comfortable opening up the dash and console.
Looks like I need to order the TK78-66-9U0E and the C922-V6-605A harness.
Is that correct?

Thank you.
 

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