been a long time coming..

[kwiktsi]

Guys, sorry but- www.joepmbc.com/mazdaspeed.htm

Please- this does not reflect my opinion of all of you- there have been MANY good dealings with you guys, but EVERYTIME I check my email there is at least one mazdaspeed customer breaking my balls about something. I have admitted that shipping is not always the fastest from me- it can't be, I have a LOT going on at once and it is tough juggling it all.

As mentioned there I am currently looking for a dealer to handle the MSP items for me, so if anyone is interested, please let me know. Also- all existing orders will be filled and I will seriously do things on a per order basis if you seem like a "likeable" person . Manach- this includes you . Thanks guys.
Joe

 

[Black Majik MSP]

Good for you Joe, there is no reason you should be so stressed out because some people are stupid and/or inconsiderate. The people who still want something can still get it, but hopefully this will filter out all the troublemakers.

 

[jflo]

man...some people can be so impatient sometimes. yes, it's exciting to receive one of joe's fine products, but seriously, if it's so hard to wait, go out to a store that sells something similar and just buy it right there and then.

 

[mypfizzle]

another one bites the dust.. it sucks joe.. but your doing the right thing.. thanks for everything u put into this forum

 

[t3ase]

Joe "bit the dust" a long time ago for the same reason. Now it just moved up to the next level, though.

Hell of some good products, Joe. Thanks for your support.

 

[kwiktsi]

Good for you Joe, there is no reason you should be so stressed out because some people are stupid and/or inconsiderate. The people who still want something can still get it, but hopefully this will filter out all the troublemakers.

Thanks for understanding- the "filtering out" is what I am hoping to do. I hate that I have to resort to this, but enough is enough. The worst part is the last one to piss me off, his item was sent and apparently never received (after I dug through to find his order I was able to figure it out) but his emails said nothing of what he ordered or when it was and when I asked him to let me know the details, he decided to just treat me like I am the ass for not knowing what he is talking about and asked for a refund. Guys- just to clarify for the rest of you- I have been getting over 150 emails a day lately and hovering around 100 orders a week- if you don't give me details, I don't know what you are talking about- even if we have emailed about it before- and it makes it even worse if you don't keep the previous email thread attached so I can browse through and see..
Joe

 

[kwiktsi]

Joe "bit the dust" a long time ago for the same reason. Now it just moved up to the next level, though.

Hell of some good products, Joe. Thanks for your support.

No problem guys, you can feel free to contact me with questions and I will do what I can to help- I cannot stress enough that it is nothing against all of you, just a few that ruin it for the whole bunch. If I pick up a dealer that wants to handle al the customer end of things, I will gladly sell through them and even work on new items, but until then, it is special order only and no new items will be released. Sorry guys.
Joe

 

[t3ase]

Hmmmmmmmmmmmmmmmmmmm.......

 

[Pkay]

DISCLAIMER: I recieved my MBC in great working order and really had no big problem with Joe at the time but trying to brush off not being able to get s*** done on the customers is ******* silly.

no offense but this has been overdramatized way too long.

Sell the s*** or don't sell the s***.


Don't want your balls busted? Don't bulls*** about shipping times. 90% of ppl will be ok if you're going to be a few weeks backed up. Just be honest and say that. If they're unhappy with it, give them their money back minus the paypal fee. That simple.

I got 3 different shipping dates from you before mine actually got shipped. Had you said "I'm back logged and you might not get in the next batch or two of MBC's" I'd have said "cool let me know". I'd imagine the "ball busting" you speak of is probably along the same lines.

People give you their hard earned money they deserve at the very least the truth on when their item can be expected.

Don't say the "I've got a box full of e-mails and gotta mail out all these items and make them etc etc"

I ship over 100 items a week (completely unrelated to my 40+ hour fulltime job) and have the brief amount of time it takes to shoot an email to the people who are concerned about their item.

You can at anytime refund a paypal payment and until that time you're on the customers watch.

 

[kwiktsi]

man...some people can be so impatient sometimes. yes, it's exciting to receive one of joe's fine products, but seriously, if it's so hard to wait, go out to a store that sells something similar and just buy it right there and then.

The thing many are too arrogant/ignorant to realize is that there are not other parts like mine as of yet (aside from the MBC) AFAIK, but I have been away for a while, so I could be wrong. That means, there is one person going out of their way to provide something to you, so the least you can do is show some appreciation for what they are doing for you. When you have only one person making custom items for only one type of car that no one else makes, there are going to be delays. That means, there is one person going out of their way to provide something to you, so the least you can do is show some appreciation for what they are doing for you. Without me, most guys here would not have MSP's that run as well or as strong as they do . What I lack in shipping time, I always try my best to make up for in price and customer service. s***, what large company do you get an email back from at all, let alone at 3am!!!

I hope this doesn't sound like an Ego trip, I am just fed up and don't need the stress anymore- it has gotten to the point where it has been affecting my relationship and that is where I draw the line- I will do anything for anyone, but if you hurt my relationship, then we have a problem... Up all hours answering bitching emails, going to bed stressed because of the emails and because there are not enough hours in the day for me to do all I have to do and I don't like to make people wait but there is nothing I can do about it, fighting with her because of the stress, etc.. I am getting married in November and don't need this. It is possible that after the wedding and we move, I might just ditch the site and sell off the name (I have had some interesting offers) and just settle into a normal life, who knows... Lol- if anyone thinks they can do the business I do, make me an offer and it is yours .
Joe

 

[kwiktsi]

DISCLAIMER: I recieved my MBC in great working order and really had no big problem with Joe at the time but trying to brush off not being able to get s*** done on the customers is ******* silly.

no offense but this has been overdramatized way too long.

Sell the s*** or don't sell the s***.


Don't want your balls busted? Don't bulls*** about shipping times. 90% of ppl will be ok if you're going to be a few weeks backed up. Just be honest and say that. If they're unhappy with it, give them their money back minus the paypal fee. That simple.

I got 3 different shipping dates from you before mine actually got shipped. Had you said "I'm back logged and you might not get in the next batch or two of MBC's" I'd have said "cool let me know". I'd imagine the "ball busting" you speak of is probably along the same lines.

People give you their hard earned money they deserve at the very least the truth on when their item can be expected.

Don't say the "I've got a box full of e-mails and gotta mail out all these items and make them etc etc"

I ship over 100 items a week (completely unrelated to my 40+ hour fulltime job) and have the brief amount of time it takes to shoot an email to the people who are concerned about their item.

You can at anytime refund a paypal payment and until that time you're on the customers watch.

The problem is not that I BS about shipping times- I DON'T- I plan on getting them done and out by a certain time, then I get called into work, have to work overtime, a friends car breaks down, whatever. I cannot sort through everything and figure out who I emailed with about shipping times and not- if I had the time to do that, it would have been shipped already. I am not brushing it off on customers, I am severing ties with the only customers who ever give me problems. It is not overdramatized- it is a fact- out of all my customer base, the ONLY problems come from this corner. ALL my customers face the same delays and get the same shipping etstimations from time to time and only the MSP people give me a hard time about it. I can understand why, but trust me- I am already stressed enough about getting the items out. I do not lie, or BS anyone, if I say I am going to do something, it is because I plan to- but s*** happens when you get the volume of orders I do and work the # of hours I do- I have run out of supplies twice in the last 3 months because I thought I had enough, but didn't have time to double check. If I say I *did* something, I did. Maybe that is the problem- people nowadays always expect people to be lying and BSing, so it is normal for them to assume this is the case with everyone.. I for one am too old and too busy for baby s*** like that, so problem solved. I respect completely what you are trying to say, but I do not appreciate being accused of BSing people- that is not my style... s***, I wish I had the time to sort through and email everyone anytime something happened....
Joe

 

[kwiktsi]

DISCLAIMER: I recieved my MBC in great working order and really had no big problem with Joe at the time but trying to brush off not being able to get s*** done on the customers is ******* silly.

no offense but this has been overdramatized way too long.

Sell the s*** or don't sell the s***.


Don't want your balls busted? Don't bulls*** about shipping times. 90% of ppl will be ok if you're going to be a few weeks backed up. Just be honest and say that. If they're unhappy with it, give them their money back minus the paypal fee. That simple.

I got 3 different shipping dates from you before mine actually got shipped. Had you said "I'm back logged and you might not get in the next batch or two of MBC's" I'd have said "cool let me know". I'd imagine the "ball busting" you speak of is probably along the same lines.

People give you their hard earned money they deserve at the very least the truth on when their item can be expected.

Don't say the "I've got a box full of e-mails and gotta mail out all these items and make them etc etc"

I ship over 100 items a week (completely unrelated to my 40+ hour fulltime job) and have the brief amount of time it takes to shoot an email to the people who are concerned about their item.

You can at anytime refund a paypal payment and until that time you're on the customers watch.

What type of items do you ship- just out of curiosity. Is it a combination of ordering supplies, witing on supplies, soldering, cleaning up, machining, cleaning up, assembling, cleaning up, packing, labeling and shipping 100 items a week or is it just packing and shipping 100 items a week. Also, is your worck schedule set, or do you never know when you will be working and just when you think you have a free moment get called in until 1 am and end up over 60 hours in by the end of the week? Please don't try to compare unless you know all the details.. I have told others before, if you think it is that easy, you do it- I will gladly sit back and collect royalties while others do it (one of my offers I have had )...
Joe
Ps- I left out answering the 150 emails a day that I get (like I mentioned above) and the god only knows how many IM's I get asking MSP questions.. That sucks time away like there is no tomorrow... s***, it is 3:44 am now and I am still answering emails- most of which are general advice questions from people that may or may not buy from me- My fiancee is constantly reminding me that if I break it down by the # of hours I work at this, I am making next to nothing per hour .....

 

[Pkay]

The problem is not that I BS about shipping times- I plan on getting them done and out by a certain time, then I get called into work, have to work overtime, a friends car breaks down, whatever. I cannot sort through everything and figure out who I emailed with about shipping times and not- if I had the time to do that, it would have been shipped already. I am not brusing it off on customers, I am severing ties with the only customers who ever give me problems. It is not overdramatized0 it is a fact- out of all my customer base, the ONLY problems come from this corner. ALL my customers face the same delays from time to time and only the MSP people give me a hard time about it. I can understand why, but trust me- I am already stressed enough about getting the items out. I do not lie, or BS anyone, if I say I am going to do something, it is because I plan to- but s*** happens when you get the volume of orders I do and work the # of hours I do- I have run out of supplies twice in the last 3 months because I thought I had enough, but didn't have time to double check. If I say I *did* something, I did. Maybe that is the problem- people nowadays always expect people to be lying and BSing, so it is normal for them to assume this is the case with everyone.. I for one am too old and too busy for baby s*** like that, so problem solved .
Joe

Well if you say "your item shipped last friday" that means it was placed in the mail box. Not that you intended to but didn't get it done.

And yes I assume I am not the only person in the history of Joe P MBC to have been told your item shipped and not get it until 2 weeks after with a post-date of 10 days later than when I was told it was SHIPPED. Not "its going out tomorrow". I was told it shipped, actually 3 times total.

Oddly enough in the time it took you to email me 3 false shipping dates you could have simply checked to see if my s*** had even been started.


I've pulled 80 hour work weeks on short notice on a week when I sold in upwards of 450 items. During one of my brief moments off I rounded up all the e-mail addys of the orders placed in the past week and sent out a CC message telling them none of their orders will likely go out this week and offered a full refund to anyone who could not wait and out of 450+ items I had 3 e-mails asking for a refund, 1 of which bought the same item 2 weeks later.


If your supplier took your money and didn't tell you when you could expect your supplies you'd be slightly pissed. If you emailed and simply wanted to know when to expect them and got blown off would you be "understanding"?

 

[kwiktsi]

Well if you say "your item shipped last friday" that means it was placed in the mail box. Not that you intended to but didn't get it done.

And yes I assume I am not the only person in the history of Joe P MBC to have been told your item shipped and not get it until 2 weeks after with a post-date of 10 days later than when I was told it was SHIPPED. Not "its going out tomorrow". I was told it shipped, actually 3 times total.

Oddly enough in the time it took you to email me 3 false shipping dates you could have simply checked to see if my s*** had even been started.


I've pulled 80 hour work weeks on short notice on a week when I sold in upwards of 450 items. During one of my brief moments off I rounded up all the e-mail addys of the orders placed in the past week and sent out a CC message telling them none of their orders will likely go out this week and offered a full refund to anyone who could not wait and out of 450+ items I had 3 e-mails asking for a refund, 1 of which bought the same item 2 weeks later.


If your supplier took your money and didn't tell you when you could expect your supplies you'd be slightly pissed. If you emailed and simply wanted to know when to expect them and got blown off would you be "understanding"?

Then I must have mistaken- it happens, I am not infallible. As for your "you could have chcked to see if my sht had even been started yet" comment- I don't build per name, I build a batch, then print labels and ship. If I printed the labels, the name gets moved into a shipped folder, I do not keep ship dates, so I can only assume that if you are not in my labels folder and you are in my shipped folder that your order went out and guesstimate from there which day it was judging by the date of the order and what it was and what days I shipped similar items. At times, I do find addressed envelopes that were not packed/shipped on the shelf above my build table because I ran short and forgot about them until later and thought they went out and hell, even last week I found two packed items under the seat in my car- s*** happens, if you can handle it all with no problems or never screwing up, good for you. I tend to get flustered with all that is going on and lose track of things- maybe I am getting old, I don't know but it happens. I have nothing to go by except what is in front of me and trying to remember what is what. I simply don't have the time to log and keep track of every little detail and eamil everyone- I have no clue how you do it- I work 10+ hours a day, email about half the day from work then am up until about 2 am every night handling more emails and trying to get things built and packed in that time frame- only to be up at around 6:30-7:00 the next day to start all over again. It takes about 15 minutes per MBC, not including packing, 20 minures per FCD not including packing and the FPR's are maybe 7 minutes each including packing and printing the instruction sheets- and I have 100+ combined orders a week- do the math... If you can possibly fit all that into one week and still reply to all emails and do all you say you do- good for you, you must be able to bend time somehow- please teach me how also, I would love to do that same .. Hell, I have a better idea- I would love to put you to work for me if you can handle everything like that.. I can't find good help for nothing .

Like I said, this is affecting my relationship now and I will not let that happen. There are more important things than putting all this time into something that is more of a hobby than anything else...
Joe

 

[Pkay]

What type of items do you ship- just out of curiosity. Is it a combination of ordering supplies, witing on supplies, soldering, cleaning up, machining, cleaning up, assembling, cleaning up, packing, labeling and shipping 100 items a week or is it just packing and shipping 100 items a week. Also, is your worck schedule set, or do you never know when you will be working and just when you think you have a free moment get called in until 1 am and end up over 60 hours in by the end of the week? Please don't try to compare unless you know all the details.. I have told others before, if you think it is that easy, you do it- I will gladly sit back and collect royalties while others do it (one of my offers I have had )...
Joe
Ps- I left out answering the 150 emails a day that I get (like I mentioned above) and the god only knows how many IM's I get asking MSP questions.. That sucks time away like there is no tomorrow... s***, it is 3:44 am now and I am still answering emails- most of which are general advice questions from people that may or may not buy from me- My fiancee is constantly reminding me that if I break it down by the # of hours I work at this, I am making next to nothing per hour .....

lol

i do many things with online/email order and have done so for a few years... oddly enough 2 of which I was still in the military working in upwards of 16 hours a day. Now as a civilian I'm working with an R+D project for FAA/FCC that often times calls for 2 hour notice 2 week trips.

Main thing:
I do component level repair on numerous direct drive turntables for about 300 shops nationwide. This includes troubleshooting, R+R, calibration, filling out warranty slips, packing, labeling, shipping, filling out overnight slips, etc etc etc. I have to deal with the people who sell ESD sensitive bags, ordering parts, writing up invoices for the buisness who I'm doing their repairs, cleaning up blah blah blah. You think you've got soldering issues come **** with a quartz lock circuit or 3.

Other thing:
I cut acetate records (dubplates) for numerous musicians. Which is not only time consuming but overly demanding. Requires ordering acetate, sleeves, laquer, needles, etc etc 3 times a week.


Once again not gonna convince me you're doing so much work it's just unbearable for you to be honest on when my s*** shipped. Been there, done that, got the tshirt, sold it on ebay.

 

[Black Majik MSP]

Hey Pkay, this is REALLY simple...read the notice that Joe has in big red letters on the MSP section of his site:

NOTICE- While I try to get parts out as fast as possible, delays can happen. If you are in a rush or just curious about availability, please email sales@joepmbc.com prior to ordering.

That means if you have a problem waiting, for WHATEVER reason, you either talk to Joe, or better yet, you probably shouldn't buy from him because he doesn't need your s***.

 

[Pkay]

Hey Pkay, this is REALLY simple...read the notice that Joe has in big red letters on the MSP section of his site:

NOTICE- While I try to get parts out as fast as possible, delays can happen. If you are in a rush or just curious about availability, please email sales@joepmbc.com prior to ordering.

That means if you have a problem waiting, for WHATEVER reason, you either talk to Joe, or better yet, you probably shouldn't buy from him because he doesn't need your s***.

I suggest you jump off the bandwagon and fully read my posts slick.

re-read the part where I say I don't have a problem with waiting as long as he doesn't give me 3 false shipping dates as then I am expecting the package.

Thanks for playing

 

[Black Majik MSP]

I suggest you jump off the bandwagon and fully read my posts slick.

re-read the part where I say I don't have a problem with waiting as long as he doesn't give me 3 false shipping dates as then I am expecting the package.

Thanks for playing

I read your posts, but you obviously didn't read his...things come up & if you want his stuff, you have to be prepared to wait for it.

 

[kwiktsi]

Honestly, all I can say is if you really do that much per week and still have a life, relationship, outside hobbies, etc.- congratulations- seriously... I am not trying to be sarcastic at all here- I don't know how you do it, I wish I could that's for sure.... My life would be a hell of a lot easier if I could also!!! There just aren't enough hours in the day for me to do so.

As for our transaction, I have been thinking about it and I will not even comment on it anymore without at least having your name and order date and any email address you would have emailed me from- I am speaking blindly here and for all I know, I could have explained whatever the situation was that cuased the problem then. Fact- I have had it happen where I swear an item is out, then find it later or something, Fact- there are times when I think I will be shipping on xx day and something pops up, Fact- ever since I moved and switched Post Offices, I have had more itmes go MIA than ever before.. As for emailing customers when there is a delay, I just don't have time to email everyone on top of the other emails I am getting and the other work AND still have somewhat of a relationship, sorry- not going to argue that point any more or expect you to understand, if you don't that's fine by me but I don't have the time.... If it is something I find after the fact that I thought was shipped but ended up not being so- guess what- the package has the persons first and last name on it, all my orders are sorted by date and/or email addresses in outlook. Rarely do the "from" fields contain the persons name- I can't go through hundreds of emails to try to find that one persons name, the best I can do is get it out ASAP when something like that happens and hope the customer is at least happy with the product when they get it. Hell, there are times when I am emailing with a customer and have their package right next to me and don't even realize it is the same person because they don't include their names in their emails and I have no clue whoe they are. It could be a customer that I know something happened and I know it will be late, but they Email me saying they placed an order and I see the date of the order and assume it went out because I don't see their name in front of me anywhere only to find out later they ordered through a friends name or something and I never even knew it. I am not a mind reader. Like I said, I am not commenting on our situation because I have no details right in front of me- it is easier for the customer to remember the situation with one vendor than it is for the vendor to remember one customer out of over 3500 so far. Bottom line, I have a note on my site saying there can be delays and to email prior to ordering if this is a problem. However, I have ended the problem now. Maybe you can do a million things at once and never make one mistake, I can't and if the customers can't understand that even after I put the note on the MSP page only specifically due to MSP only problems, unfortunately, my plate is too full for me to deal with that right now.. I am 30, just getting married for the first time, I have had a recurring ulcer that my doctor feels will require surgery to prevent from happening again for several months and have had two endoscopies within 6 months- I don't need the stress anymore. If it is my fault, so be it, but I do what I can to please everyone- from my customers to my dealers, my employer and all friends and family in between with no help from anyone at all. s*** happens..
Joe

lol

i do many things with online/email order and have done so for a few years... oddly enough 2 of which I was still in the military working in upwards of 16 hours a day. Now as a civilian I'm working with an R+D project for FAA/FCC that often times calls for 2 hour notice 2 week trips.

Main thing:
I do component level repair on numerous direct drive turntables for about 300 shops nationwide. This includes troubleshooting, R+R, calibration, filling out warranty slips, packing, labeling, shipping, filling out overnight slips, etc etc etc. I have to deal with the people who sell ESD sensitive bags, ordering parts, writing up invoices for the buisness who I'm doing their repairs, cleaning up blah blah blah. You think you've got soldering issues come **** with a quartz lock circuit or 3.

Other thing:
I cut acetate records (dubplates) for numerous musicians. Which is not only time consuming but overly demanding. Requires ordering acetate, sleeves, laquer, needles, etc etc 3 times a week.


Once again not gonna convince me you're doing so much work it's just unbearable for you to be honest on when my s*** shipped. Been there, done that, got the tshirt, sold it on ebay.

 

[Black Majik MSP]

Joe: GO TO SLEEP!