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    2017 CX-5 Soul Red Crystal Metallic

    I would have been pleased with what KIA offered on their Stingers. They offered either a buyback or a lifetime paint guarantee on the whole car. I would have been happy with either option. I tried asking for a buy back even with the understanding that we would buy another CX-5 in a different...
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    2017 CX-5 Soul Red Crystal Metallic

    We got our car back from painting last Thursday. They had it for just under a month. It looks good to my untrained eye. They only painted the front half which was showing the defect. We were told a lifetime warranty on the newly painted section. I am guessing we purchased our car from the...
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    2017 CX-5 Soul Red Crystal Metallic

    Maybe you do have lemon law case. One of Minnesota's lemon law considerations for refunding or replacing is "A car that has been out of service due to warranty repairs for 30 or more cumulative business days.", and the market value of the vehicle has to be substantially impaired. I assume...
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    2017 CX-5 Soul Red Crystal Metallic

    SweetPete - good luck on the repaint! BaseballGrassGy, we too spoke to a Lexi. We were told she was the person handling all of the paint cases. It was a frustrating phone call. She didn't seem to listen to what we were saying and literally talked over the top of us. She said that Mazda...
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    2017 CX-5 Soul Red Crystal Metallic

    We purchased a 2018 Soul Red Crystal Metallic Mazda CX-5 in March. We have the same issue as others. About a month after our purchase with less than 2,500 miles, we went to the dealership to have it reviewed for a possible defect and they brought in their paint specialist. The paint...
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