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back in 2018 Mazda had issued a service Alert to Dealers in regards to this issue. Then in May 2020 they issued a letter to dealers saying they are doing a Special Service Program (SSP) to extend warranty coverage to help fix this issue, but the warranty extension was for 2016 - 2017 models...

I saw something similar on youtube by someone called Theboydslife but it was on a Mazda 3 (see linke at end of this post). only difference with this & the cx9 is that the cx9 screen is easier to remove than the Mazda 3, since you don't have to pull apart the dash (I did see a video on YT about...

Has anyone heard any reason why they are only giving "Warranty Extension" 2016 - 2017 models to fix the screens & not the 2018-2019 models? I asked my dealer, where I've been getting all service done, & basically told me I'm out of warranty & gave me a price to replace the screen. (which i can't...

i had taken the car in a few months later because of a CVT joint issue (luckily that was still covered under the powertrain warranty). i had mentioned to them about the HUD & what happened & if they could take a look. They had a the car for a few days, & when i went to pu the car I forgot to ask...

back in January b/4 I knew about the cracked cylinder head, I pulled over & stopped multiple times (drive short distance stop for a while, then continue again). the temp would fluctuate a lot, but would stop just b/4 going into red. What should of been a 20 min trip, took about 1 hr. Since...

just found out CV Joint is covered under powertrain, they are replacing the water pump belt for free also

Anyone know if cv joint falls under powertrain warranty (from what i read it does, but is there limits to what is covered?) I have a 2018 GT awd w/ about 41K, just had engine replaced due to cylinder head issue, had overheating light come on again last Friday. had it towed in to dealer. They...

already out of the bumper to bumper warranty.

thought I had posted this earlier, but got my car back end of March picked up around the 28th or 29th, so far it's been running as it did before (I've been taking it easy on the throttle). Though once in a while, i think i smell something coming thru the vents. I can't place the smell, but it's...

Just as fyi, since i first got the 2018 cx9 gt, my HUD was able to show everything, but the top edge would be right on that bubble of not being able to see it, even at the lowest level for height adjustment but was still fine. I was coming back home last night & saw what looked like 2 pot holes...

I was given the same timeline for both part & for engine. When they originally said they were going to just replace the cylinder head, the dealer told me it would be completed by May because parts were on back order. When i was at the dealer this past Wed night, they said I was going to get a...

anyone know if the new engine would come with a new 5/60 warranty or does it fall under your current warranty? my 2018 GT (38.5K miles) was diagnosed with the crack issue after coolant leak noticed, orignally they said oil was clean (no coolant mixed in) & just the part would be replaced. When i...

picked up a Rental that dealer is paying for & while at dealer was told they are now doing an engine swap instead of just a header repair (even though they said the oil was clean & had no coolant mixed in)

this was from Mada's TSB, need to go by your VIN# APPLICABLE MODEL(S)/VINS US Spec.: 2019-2020 CX-5 SKYACTIV-G 2.5T vehicles with VINs lower than JM3KF******830243 (produced before Jun. 9, 2020) 2016-2020 CX-9 SKYACTIV-G 2.5T vehicles with VINs lower than JM3TC******422801 (produced before...

found out today that the oil was clean, no coolant, so they are only replacing the cylinder head (also was able to get a copy of the TSB off another thread). Now hopefully I will be getting a loaner car in another day or so to ride out the storm

just found Monday 2/07 that my 2018 cx-9 GT w/ 38.3K miles has a crack. Though they didn't mention about replacing the motor (they made it sound like they were just replacing the cylinder head). They did tell me it's on back order & it might not be until late April/May until they can have it...

thanks, i wrote this & then found one of the threads after searching. I'm waiting for the dealer to call me back for clarification on what they are replacing, as when i spoke with them yesterday, they made it sound like they were just replacing the cylinder head.

have a 2018 GT AWD with about 38.3K miles, noticed air from heater wasn't blowing as hot & slowly over the past couple weeks that air wasn't getting hot at all. Last Sat while out, had msg on dash/Hud show to pull over immediately. Took to dealer & was told that I have a cracked cylinder head in...

Pacifico Mazda is the closest to me

i did run finger over it, but didn't notice anything out of the ordinary. just felt like the hood