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I took a borescope camera and looked as best I could within the hatch sheet metal, but couldn't find any nut trapped anywhere. I am hoping it isn't in there somewhere where it will rattle endlessly.

Nope, never. It came from the factory like this.

I did back in mid 2016. Weird that I have found 3 missing bolts in the trunk/hatch area.

Thank you, that answers my question perfectly. Appreciate it.

I have had squeaking sounds coming from the trunk area of our 2016 CX-5 for a few years now. I took off some plastic panels and found a nut had fallen off one of the bolts, so I put on a little loctite and replaced that nut. Still squeaking... I have been putting it off to look into it further...

Sorry, I don't visit the forums quite as often as I used to. Here is a summary of what happened since then. As you saw in my previous update I had contacted Mazda corporate about the issue. We went back and forth and I ended up settling to an amount a bit less than I originally wanted. Part of...

Maybe you should take a look at my thread (unamused)

Morning update. Just spoke to a person in Mazda's Mediation Dept. They offered me $3000 in compensation to settle the issue and was told this should help offset the cost to trade in the vehicle at the dealership. I told him that wasn't nearly enough. It should at a minimum be the entire cost of...

I do have all service records for this issue

I have not looked for the email address, no. I was going to wait until I hear back with their initial offer and not try to jump over the chain of command just yet. I did talk to an attorney yesterday and explained the whole timeline and brought the service records. She said that I have been...

Here is todays update. I called the guy who is over my case and spoke to him. He has been talking with the dealership and going through the notes of the case. He has also escalated my issue to management to see what they are going to say on the matter. Maybe I will hear from them today or...

Just another update, after the 5th time of repair with the Mazda tech helping, I am still having the problem. Airbag light started flashing just as it used to and again flashed yesterday. I went back to the dealership today where I bought the car and have had all the repairs done. I went in and...

Was it a loud bass kind of noise? Were your front windows down as well?

Got a crack last week and am having the windshield replaced this Friday. Car is 7 months old.

Dealership refused to cover it under warranty. Come on guys I have been here 5 times over an issue and you won't cover this? People... My insurance will cover it without deductible so I guess that is good. Do you all think safelite glass is fine? I don't have the tech package or any sensors...

Well just an update, they had the car for about a week and replaced some more things. They had a engineer come and try to reproduce the problem, but they couldn't figure out why it is happening. They told us to just call if it happens again. And now today (05/04/2016) the windshield has a large...

I'm not sure how Pete is doing it, but you can do it with a OBD port reader.

I am going to get in contact with corp again tomorrow to see what the plan of action is.