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I replaced the rear wiper blade on a 2009 Mazda5. It didn't feel right when I bent the assembly back and now the wiper only touches the glass in the middle and not at the ends. Did I break it? I'm hoping I only damaged a spring rather than snapping off a plastic piece. Thank you, Jeff P...

Folks, I have been shopping for a Mazda5 for 6 weeks. I've talked to people in six dealerships in eastern Mass/southern NH, and I haven't gotten along well with any of them. Can you refer me to dealers and salespeople that you had a decent experience working with, especially the negotiation...