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No, it's the screen itself that's at fault. The touch sensor goes bad and so registers random 'touches'. Others that have fixed theirs themselves have replaced either the whole screen, or just the touch sensor on top of the screen. In fact, if you look at my ticket above, the only part the...

Well, THAT's interesting. I thought I'd read that the screen WAS covered (else why the 'ghost touch' issue?) But I went to re-read the settlement, and sure enough, it only reads that the CMU is covered. WTF? So, I've always liked my dealer's service dept, and this just makes me like them...

Just as an update. In my case the dealer swapped out the screen on our 2019 for a $75 'donation'. More, including a scan of the info on the ticket, here: Ghost Touch screen replacement at dealer - anyone get charged?

Just to follow up on this. I went back to the dealer and got the screen replaced - supposedly under the class action warranty. They did charge me $75, but I didn't think it was worth arguing. Just FYI, this was what they wrote on the ticket. Nothing about class action or warranty, just a...

Ours never disconnects.

Yes, it's easy. Quite a few posts on this, here's one of mine: Apple CarPlay dongle question

...and was at a Mazda dealership!

I'm guessing he said something that you mis-heard (or mis-typed) as "ice bushings". Here's what Microsoft's AI says:

Well, it's a bit late then! But anyway, this was the start of my trials (& continue reading through the thread for more and other's reports): CX-5 Suspension control arm failure

Can you both please each take and post a picture from the front of (and inside) your lower grill?

You are incorrect. I just went outside and confirmed on our (US) 2019 CX-5, the CX-5 most definitely DOES have active shutters behind the lower grill.

How could that be? When a compression test is done, the valves are closed, and the stem/seals are blocked.

I understand your point, but at least it protected you from getting a large chunk of metal in your face!

Are you reading that correctly? Seems the opposite to me.

Went to get an oil change today and told the service guy that we had the ghost touch issue and I showed him the class action card we got. He said that was no problem and they'd done a bunch already, but that Mazda wanted to charge a $50-100 co-charge. I thought the whole point was that this...

You replied as I was editing my response. Please reread. Just say no! :)

No, just 2 heaters, the third thing (rounded outline) is a temperature-sensing thermistor. I'm not sure where that's located, but it may be on the bottom cushion/element, in which case it would be dangerous to disconnect that bottom element! All in all, this is a very bad idea. It could...

From my wiring diagrams, it looks like the 2 panels are hard-wired in parallel. No separate connectors. Sorry.