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- 2020 CX-5 Signature Azul Metalico
I have just under 17,000 miles on my 2020 model and it is exactly two years old. Yesterday following a two hour highway drive and starting down an unpaved rural road I stopped, shut off the car and walked for about fifteen minutes When I got back in the car wouldn't start, wouldn't turn over. Nothing electric functioned even a little. After many attempts I walked back up the road to a point where I could get cel signal and called Mazda to see if they had any ideas. They didn't so I called my insurance company which includes towing service in the policy and asked for a tow. This was quite a pain because both Mazda and the towing company were back in the city and the truck took four hours to get to where I was. They are not allowed to have passengers in the truck so brought a car on it that would take me back to the city. This is included in the policy. Before loading it on to their flatbed the tow guys used a device to put some quick charge into my battery and it started right up. I was afraid to try to drive back to the city alone though in case there was a glitch somewhere along the way and it quit so one of them drove with me and we followed the truck back to the city. Today I went to Mazda and had them put in a new battery in and check the system. I was told the factory battery from Japan was of high quality and could possibly be renovated. However I'm old school and In past experience I've found that when a car battery runs flat it never fully recovers. I could be wrong on that and/or battery technology has changed. In any case I have seen one report here of the original battery lasting 40,000 miles and three years and still testing "good". So I'm a bit surprised by the short life. I should add I can't think of anything that was left "on" during the walk but I suppose there must have been something.