Recent content by MikePlaysGuitar

Hi all. Sorry it's been so long to update this. So, here is the final outcome. Turns out that the 2015 had the HomeLink auto dimming rear mirror installed as a factory option. When the cars arrive at port, the mirror is installed there. Apparently a factory auto-dimming mirror has a...

Sorry I've been bad about updating this. It's been one nightmare after the other. The CX5 went in for its third repair and the Mazda specialist said to replace the ABS Module. They kept the car a couple days and everything appeared to have been fixed. We got the car back and 3 days later, it...

I received a call today that the specialist and the dealer are going to replace the ABS module. Call me crazy, but that's what members of this forum suggested replacing in the beginning!!! Even the tech at the dealer thought that might be the issue at first! Argh! It'll be in and installed...

Actually, the vehicle is in for its third attempt at being fixed for the same issue, but Monday will be the first attempt at fixing by the MNAO tech coming onsite. The first repair was attempted by the dealer's tech and they found bad grounds and a bad wiring harness behind the front bumper...

The newest update - it's back in the shop for the third time. Mazda is sending a tech specialist to my dealer to look it over on Monday. They wanted me to authorize 400-500 miles so they could drive test it. I said no. Does anyone know why a tech would want to put that much mileage on it...

I hear you. I don't really want to pursue legal action but it is getting SO darn frustrating and we really want our vehicle back. I'm a car enthusiast and I totally understand that it takes a long time to track down an issue sometimes. I just wish the turnaround time was faster. It doesn't...

I'm back with an update. So, here's what's up and I need to vent my frustration. I took my CX5 in on Monday August 3 with the issue first described. I was told it was a bad ground and the ground was fixed. Started to drive home and it happened right away. We turned around and took it back...

The dealer offered to pick up the bill for a rental through Enterprise, but we ended up not getting it. The location to pick up the rental was kind of out of the way, so we tried to go without it. If it dragged on any longer, I was fully prepared take them up on it, but glad we didn't have to...

Hello - an update on this. First, I feel like I need to say we are having a great dealer experience. Dealer experiences can vary greatly, but mine is being very good about all this. Mazda corporate customer service, not so much. Mazda did finally authorize the replacement of the instrument...

Thanks everyone. Tomorrow is Monday, so I'll update this once I figure out what's going on. Especially if they fix it, I'll post the fix. Maybe it will help someone else out in the future. Mike

From what I read so-far, the PA lemon law is 30 days in the shop and 1 year or 12,000 miles - whichever comes first. Good call. I'll look into that if we don't get satisfaction soon.

The issue is electrical, I think. Basically, the issue is intermittent and has progressed from the following dashboard indicator lights: TPM, ABS, Traction Control, Red Key, and Brake with a CEL of U0155 to a full out dance party of lights on the dashboard including a dimming of the far right...

Ugh - that's not what I want to hear... What was the turnaround time to get your vehicle back from the time you took it in? I basically want to call them, or someone, to get them to make it a priority. The dealership said they're giving them all the information they're asking for in a timely...

Hello, I have a 2015 CX5 that went in to the dealership for a warranty issue. The dealership has been good to us, but the situation was elevated to Mazda Tech and now to Mazda Engineering. I need my issue resolved as it's been dragging on for a while. Does anyone know how to contact Mazda...

Thank you everyone for your replies. I'll try to slide under sometime this week to take a look at the condition of the wheel sensors. The warning lights did go out, so the issue is apparently intermittent. I will make an appointment to have it looked at. Thanks again everyone! -Mike