Spoke to the service manager today for a brief update on my vehicle. He stated that reason Mazda having this oil leak issue is because the casting of the cylinder head wasn't doing correctly. And it creates a hairline type of leak on the cylinder head. The fix is they have the revised version of...
I submitted my complaint already. This is also a safety concern for other Mazda users. This issue can cause fire, accident, or even fatality. I hope they will look deep into it.
For those who had experienced this blown cylinder head oil leaks issue, Please call Mazda customer experience to report this issue. The corporate will not declare a factory recall or mandatory fix if no one reporting this issue. Do your part if you love this Brand and want Mazda to success in...
I found the TSB which related to what I am experiencing.
https://static.nhtsa.gov/odi/tsbs/2021/MC-10194765-0001.pdf
NHTSA ID Number: 10194765
Manufacturer Communication Number: SA-031-21
Summary
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5...
I feel kind of sad that I have such a problem with my 2019 CX-5 GT, and it only has 21,500 miles on it. Even though it’s covered by warranty, but still...I always take good care of it. Now, I feel like selling it or trade it in for a different brand crossover. It really makes me lose faith with...
Just want to update and share what I experienced. My 19 CX5 GT had a rubber burning smell and smoke went into the cabin. Next day I jacked up and checked to locate the oil leaks. It appears oil leaking all over the timing chain/belt cover area. I was able to drive to the dealership and drop off...
OP, can you provide me the fix that they performed on your vehicle please? If you still have the invoice they gave you, Any TSB involved, please provide bulletin # if possible. So, they can specifically look into the problem quickly. I am bringing in my car tomorrow. Thanks in advanced!
I got the car back and the PCM update definitely did some magic. Drove more than 30 mins combine city and freeway. Now I can feel the car run smoother than b4. At least I don't feel the jerk or hesitation.
I am having the same issue with my 19 CX-5 GT. I dropped my car off the service for the TSB fix. Hope they can get this fix for me, super annoying with the jerk feeling.