Recent content by Gardidien

I would highly recommend anyone with this issue try the repair yourselves if Mazda doesn't want to cover it. I bought a $35 screen on eBay and followed the instructions laid out in this video. How to DIY fix your Mazda CX-9 Touch Screen problems! Delamination, spider cracking, ghost touch It...

Since you have a 2018 it’s covered under warranty. Print this out and take it with you. https://static.nhtsa.gov/odi/tsbs/2018/MC-10134920-9999.pdf

After a few weeks I heard back from Mazda and they said they approved a good will replacement of the screen but that I'd still have to pay about $375. I replied back asking for a no cost replacement in line with what is offered to earlier model years that exhibit the same defect. To the people...

I’m in Indiana but part of Chicago metro. We have a great mechanic who I trust. Prices are just high in the area. I used to do all the work on my Charger so I can spin a wrench with YouTube playing next to me. lol I just don’t have the time anymore.

Dealer wanted $1100 for brakes and our regular mechanic wants $800 using Napa parts. That’s about what we’d pay for any of our vehicles for pads and rotors replaced on all four corners.

Thanks for the write up! Guess given the city miles on my car this sounds about right then.

Here you go! https://static.nhtsa.gov/odi/tsbs/2018/MC-10134920-9999.pdf

Just had the CX9 at the dealer to have them look at the cracks in my infotainment system screen. While there they pointed out that the rear brakes only have 3mm left and the fronts only have 5mm left. The car is a 2019 but only has 28,500 miles on it. I do 95% city driving but we've never had a...

Ah so yours is covered under the service advisory that went out for 2017-2018 CX9s. I have a 2019 so it's not covered. I had a copy of the service advisory with me for older vehicles to show them that it was the exact same problem and the service advisor agreed with me but said not to hold my...

What year is your vehicle? What did the process look like? Am I just waiting for Mazda to get back to the dealership and whatever decision they make I'm stuck with it?

Took my vehicle to the dealer today. The service advisor said he saw 6 more like this in the past month. Each time he said he submits a request to Mazda for a good will repair and 5/6 were denied and 1 was offered to split the cost 50/50. He didn't elaborate what was different about the 1/6 that...

Add another 2019 CX9 to the list. Only 28,500 miles. Bought in August 2019 so I'm out of warranty by time... Anyone with a 2019 have luck getting a replacement? I see the service alert is only for 2016-2018 vehicles.