Never saw that one before.
How many contacts do you have in your phone? If you don't mind sharing with us....
Hmmmmmmm...... Over 2,000!
Your Info system has been infected with ransomware!
...all sounds bad. You have a warranty, so take it back. Modern automotive tech...severe lack of exception handling inherent in the implementation. An incredibly lax "that'll never happen" attitude in the design process. The more programmable 'parts' there are, the more of this 'stuff' we're going to experience, it's that simple.