I tried Mazda customer care, they said I couldn't challenge the claim/warranty unless the dealership submitted a claim. Dealership won't submit a claim and next one is 50+ miles away. Said the paperwork would take hours when they know it is going to be denied. To take to another dealership, I'd have to get towed and cost me a fortune. Then they might not file a claim either. I'll likely try my luck with Mazda Corp, but not expecting any luck.
This is what the dealer stated. :
"Customer felt like calipers might be sticking, tech , checked and tested calipers and the works as should with no sticking, did find brake pads stuck in caliper brackets and due to no lube and dry and rusted up and seized that caused premature wear . will need new brakes to fix issue"
Still waiting on my quote/estimate. I asked him about my multi-point inspection, and he stated that's just a visual and that they can't see everything.
This is what the dealer stated. :
"Customer felt like calipers might be sticking, tech , checked and tested calipers and the works as should with no sticking, did find brake pads stuck in caliper brackets and due to no lube and dry and rusted up and seized that caused premature wear . will need new brakes to fix issue"
Still waiting on my quote/estimate. I asked him about my multi-point inspection, and he stated that's just a visual and that they can't see everything.