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There are a variety of experiences in this thread--ticking noises, lurching, etc., going back to 2018 prior to the software recall and up through 2020 post-recall which may reflect different problems.Guys, I was given the attached TSB from another member in this forum.
My car was made in Nov 2020 in Japan and I live in NZ. Hard to tell whether mine is applicable but still a good knowledge to know nevertheless.
I did find this YouTube vid below explaining how Mazda introduced a clutch on their automatic tranny, so this may have contributed to it as well?
With my 2020 2.5L I'm in the camp that the trans has a propensity to "lug" in low gears when in normal mode as others have described it using different terms, the same sensation you get with a a manual transmission when the RPMs drop too low for the gear and then you give it gas. The higher revving sport mode alleviates the problem, but as others have noted that's not optimal for daily driving, a noisier and probably a gas guzzling approach.
I've found putting more zoom-zoom into the gas pedal in normal mode sharply reduces the propensity to lug. That's not very helpful in city driving where your to zoom-zoom is dependent on the car in front of you, nor in situations like coming out of a hairpin turn at low speed. I don't have that much of an issue with it because I live in the exurbs and don't commute. City drivers with a lot of stop-and-go might be quite aggravated by that lug.
I'm coming up on an oil change in June, my vehicle would qualify for the TSB, and I'll inquire about it, but I'm not particularly hopeful. First, this TSB talks about "surging" at 2-cycles per second. That sounds like something different than plain old lugging. Also the TSB specifies first gear. It's not hard to lug the vehicle in second gear in normal mode, for instance zoom-zooming to second gear to avoid lug, then letting off for the gas for a slow moving car in front, dropping revs before accelerating into third.
We'll see. I'll report back.
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