Beware MAZDA North America monitors Car Domain!!!!

[AutoXRacer]

hard to believe

Its true, stay from the service manger's and GM's mouth.

Mazda North American requests any Speed vehicle that comes in needing more than $200 worth of parts, the dealership has to contact the customer support number and photo graph the car for any mods and turn it over to Mazda NA for approval. Mazda NA then searches/researches owner name, vehicle, forums, anything that may incriminate the vehicle/owner.

I have no reason to make this stuff up. This is what I went through...

Just trying to save some of you out there. There were rumors that Mazda may have been doing this, but it was never confirmed...

IT IS NOW!!!!

 

[AutoXRacer]

woulnd't surprise me one bit...there are plenty of employers out there that check things like myspace and facebook before they hire applicants.

all the more reason to be hush hush....out of sight, out of mind

Sounds like the beginning of communism...

 

[NCZ13]

Sounds like the beginning of communism...

you should probably read up on communism, because employers doing background checks has nothing to do with what communism is.

not to mention sites like myspace and facebook are for the most part public, as well as most employers require a background check that you have to approve as terms of hire. You probably have a job, so you know this.

It would be communism if the government placed you at that job, and majority of your pay went back to the government for the betterment of the state(country)

like oakland open said, you put the info online, someones going to read/see it. I would talk to your regional rep of mazda to see whats going on. The service advisors are just middle people doing what they are told, they dont have the authority to do anything besides their job.

 

[UHATEIT]

Its true, stay from the service manger's and GM's mouth.

Mazda North American requests any Speed vehicle that comes in needing more than $200 worth of parts, the dealership has to contact the customer support number and photo graph the car for any mods and turn it over to Mazda NA for approval. Mazda NA then searches/researches owner name, vehicle, forums, anything that may incriminate the vehicle/owner.

I have no reason to make this stuff up. This is what I went through...

Just trying to save some of you out there. There were rumors that Mazda may have been doing this, but it was never confirmed...

IT IS NOW!!!!

how exactly did they find yours? was your name out there or did you have your plate out there or a decal with your screenname on it?

 

[axisboldaslove]

Its true, stay from the service manger's and GM's mouth.

Mazda North American requests any Speed vehicle that comes in needing more than $200 worth of parts, the dealership has to contact the customer support number and photo graph the car for any mods and turn it over to Mazda NA for approval. Mazda NA then searches/researches owner name, vehicle, forums, anything that may incriminate the vehicle/owner.

I have no reason to make this stuff up. This is what I went through...

Just trying to save some of you out there. There were rumors that Mazda may have been doing this, but it was never confirmed...

IT IS NOW!!!!

i would bet that mazda north america has been on this forum also researching ppl and what not....why wouldn't they

 

[NCZ13]

its not like they are trying to cut corners by screwing over their customers. They are covering their own end by cutting off people that modify their cars. People who modify their cars eventually run into some sort of problems no matter what. Mazda shouldnt have to shell out the money for stuff like that.

its not shady or messed up, its just business.

 

[60181]

Just trying to save some of you out there. There were rumors that Mazda may have been doing this, but it was never confirmed...
IT IS NOW!!!!

Note to Mazda....if you believe what you see on the internet and can prove it's real, good luck.

If they were to say anything about my car based on what they saw on the internet, I'd ask them prove anything they have is true. (fu)

 

[15min5k]

Sounds like Mazda NA is putting a whole new meaning to the term "pay to play". They aren't f'n around are they? I'm stock and staying that way with this car.

 

[Speed3Rookie]

I'm stock and staying that way with this car.

Yep...me to...
goes to Usercp to edit sig....(ughdance)

 

[squidmotion]

a few weeks ago, when i picked up the tags for our MS3, the service manager and the sales manager (who had my tags) were both in the same booth and we struck up a conversation about the speed... i asked them, 'how about modifications to the car?, how do you guys feel about that?'

the service guy said, 'if it is a mazdaspeed part, installed by us, we cover it, otherwise, if it can even be remotely tied to the reason for the work, then it won't be covered' keep in mind, i have no plans to modify this car, other than maybe a MS CAI kit... but to pay them to install that? hmmm..

so then i piped in and said, 'what if it is a mazdaspeed part that i install, and bring it to you to check out/look over?, because i prefer to work on my own car?'... service manager looked at me..... 'yeah, i would. depending on the part. more so if it is something like one of our CAI kits or exhaust or something... i'm not so sure about other dealers'

tell ya this much, gentlemen and ladies... i plan to keep all of my oil change records with this car.. i usually keep a receipt of the parts, stapled to the end flap of the filter box with the part number on it.. and then keep it in a place not in the car for all of that cars records, inspections, etc. etc.

consider it 'ammunition'....

 

[Mike240SX]

Fact 1: We are all aware that modifications of any sort are legal grounds to void a warranty. The Magnuson-Moss Act does not apply, since it is spelled clearly in your owner's manual and warranty information that you agree to the terms and conditions setforth therein.

Fact 2: YOU made the conscious decision to post your modifications and/or photos that are able to concretely identify the vehicle.

Conclusion: You get what comes with your actions.

 

[MATT DAMOND]

Mitsubishi used to void evo owner's warranties if they took their car to a road course.
"No, you cannot drive the car the way it was meant to be driven" -Mitsubishi

If Mazda looks for us on Mazda forums then we should all create a fake forum. I know! We'll use Ferrari as a cover, and make a fake Ferrari forum for our Mazdas. They'll never look there!

 

[Mazdaspeed2oo35]

This is the most ridiculous thing i've ever heard, That's Basically violating your privacy, its like recording somebody without their concern which it means a waste of time and not legal if you go to court.. Automobile manufactures are already stealing peoples money with the prices they sell the cars, we all know any car don't really cost what they sell it for i know is all about business but, hey the money we all paid for our car are our business as well. Dealers charged s*** load of money for parts and labor basically ripping people off. People really just don't know what's going on with their cars once it crosses the line and go back to the shop area. i've seen mechanics swaping parts from one car to another, i've seen mazda mechanics telling their customer this is broken when is not, and once you pay them, you are just paying for your own good working part.. so who is stealing who ? we because we pay what they ask for their cars and slightly modify it, or them that lie to people saying we'll do these, we'll cover that, you'll have these, you'll have that, but once you sign the contract and take the car home it turns into a different story. This is my personal opinion optained through the years at Mazda Dealers BS i've gone through even when my car was brand new and fully stock. they always came up with some BS to not pay and fix under warranty.

So Hey if any Mazda NA are watching this, Use your time, money and business to make better cars, cars that really last long, with better quality and better quiality parts, not the s*** we all get and much less for the price we all pay.. instead of violating peoples privacy go head pay to have better mechanics, better employees and better mazda dealers facilities, not the POS employees you guys hire. 95 % of them don't have an idea what the hell they are doing and instead of fixing things they break things...

But i'm not really surprised at all, overseas stuff are completely different, i really don't know why we in USA get this type of BS, we always get the worst and if you really think about it, the most ridiculous cases and BS only happends in United States.. I still remember the guy that took Jesus Christ to Court, and the funny s*** is that he actually got the case to be heard by a Judge... back to the Topic is really sad if Mazda NA are wasting their time doing these type of s*** instead of making better and better engineered automobiles.

Just my .02

 

[niky]

This ain't nothing new. Mitsubishi and Subaru actively send people to trackdays to note down number tags. Nissan does background checks (seems this is what they did for the idiot on NAGTROC who blew a GT-R clutch in just two months). Any number of car manufacturers have people on the internet doing background checks on peopel claiming stuff for warranty. If you were Honda, would you warranty the transmission of the guy who shifted from 5th into 2nd and blew his RSX tranny? Especially if he posted the video all over the internet?

That's why some of us censor our plate numbers when we post pictures of our rides online showing our mods, or when we display pictures of trackdays. In fact, if you post pics of trackdays, it's polite to blur out other guys' plate numbers, too. If somebody wrecks, it's SOP not to post the pics.

And that's why some of us wait so long before modifying our cars. I managed to last 2/3rds of the warranty before I said "to heck with it" and went ahead and tore into the car.

It's not violating your privacy if you post the pictures, videos and mods lists on a public internet page of your own free will. As some teenage girls find, to their eternal chagrin, even if your facebook, myspace or friendster page is as personal to you as your diary, anybody in the world can go online and view it. Even your parents or your soon-to-be-ex-boyfriend.

It would be extremely helpful to know what broke and what service Mazda is denying. Because there's no declaring fair or unfair without knowing what broke and why they won't fix it.

 

[parkerfe]

Fact 1: We are all aware that modifications of any sort are legal grounds to void a warranty. The Magnuson-Moss Act does not apply, since it is spelled clearly in your owner's manual and warranty information that you agree to the terms and conditions setforth therein.

Fact 2: YOU made the conscious decision to post your modifications and/or photos that are able to concretely identify the vehicle.

Conclusion: You get what comes with your actions.

1: Wrong. Pursuant to MM, the dealer still has to prove that the modification caused the failure for which warranty coverage is sought. What it says in the OM and warranty is irrelevant...Federal Law trumps Mazda's little booklets; 2.Although I personally would not publish about non-official MazdaSpeed bought and installed parts to avoid any potential hassles, from a strictly legal perspective, that too is irrelevant...MM still controls.

 

[coyfish]

1: Wrong. Pursuant to MM, the dealer still has to prove that the modification caused the failure for which warranty coverage is sought. What it says in the OM and warranty is irrelevant...Federal Law trumps Mazda's little booklets; 2.Although I personally would not publish about non-official MazdaSpeed bought and installed parts to avoid any potential hassles, from a strictly legal perspective, that too is irrelevant...MM still controls.

Many engine / other problems can be related to multiple causes which makes it easy for mazda to pin you down if you had pretty much any power mod. Say you blow a rod. Mazda could blame pretty much anything. Intakes, bpv's, intercoolers, etc. Mazda has more money, more time, and more lawyers than you.

The MM does exist as you mentioned but many people get a false sense of security. Unfortunately the legal system in this country is not that black and white. If you have the money and the will, you can win 90% of the time. Sad but true.

 

[MakeMeGoFast]

There is a simple solution to this. Something u shouldn't do regardless but applies to this. DON'T put any of your real information on any website like this. keep license plates out of pictures and other obvious identifying objects etc.
This way they can't Google you....lol.

This is uber shysty non-the-less, why car companys can't just use some intenligent troubleshooting to see whether or not a mod caused a problem I dont know(yes its not cost effective but still). I love mazda's but this type of stuff really turns me off to the brand

 

[Moonpie.Express]

There is a simple solution to this. Something u shouldn't do regardless but applies to this. DON'T put any of your real information on any website like this. keep license plates out of pictures and other obvious identifying objects etc.
This way they can't Google you....lol.

Second that. If you post your car on the WWW, in an open forum, you have given up any right to privacy you might have had otherwise.

 

[CHIEFSMS3]

Maybe I am mistaken but here is how I understand Magnuson-Moss. It seems that this act is intended to allow you to replace OEM parts with like aftermarket parts. I don't believe that the intention is to allow people to put any performance part they want onto their vehicle. I think the Act intends to allow you to use things like aftermarket brake pads, exhaust components and other items that are not performance related, but that would be viewed as OEM direct replacement. I think that to believe that this act allows you to put any performance mod on your car that you like and be covered by warranty is probably wrong. The automobile industry is already in bad enough shape. If this was interepreted the way many on the various forums would like it would result in millions of dollars of warranty repairs for performance related problems. I have performance mods myself. I believe that it would be within Mazda's rights to void my warranty if they found mods on the car.

If you are going to advertise what mods you have on your vehicle and that you race your vehicle on the internet where anyone could be watching then you deserve what you get.
Keep a low profile and enjoy what you have. Definitely don't show pics or vids of your car racing with the license plate in plain view and then b**** about your warranty being cancelled.
Sorry, that's how I see it.

 

[MakeMeGoFast]

Yes they have the right but what the problem is when you take it in for one problem and they void the warranty for a completely unrelated mod to the car.